
Peterson BMW
Boise, ID

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Fix black eye In and out quickly. As a new customer I am very pleased with the service and support all areas I have needed. Thank you for taking good care of me. In and out quickly. As a new customer I am very pleased with the service and support all areas I have needed. Thank you for taking good care of me. Kevin More
Service dept Matt & Curtis always go out of their way to ensure quality work is done and you are treated super while in the waiting area. Facility is always clean Matt & Curtis always go out of their way to ensure quality work is done and you are treated super while in the waiting area. Facility is always clean & pleasant More
Excellent Marlon Valazquez flew from Boise, ID to California to personally spend time to orient me with my purchase of a BMW 750i auto. To get my auto delivere Marlon Valazquez flew from Boise, ID to California to personally spend time to orient me with my purchase of a BMW 750i auto. To get my auto delivered from Boise, where I bought the auto, Marlon did a great job of hiring a trucker to deliver my car. Marlon spent the afternoon with me to go over the many, many features of my 750i. I will buy more BMW's from Marlon as the years go by. Jerry Flynt More
The experience was good. Experience was good. Little "bummed" about the expense of $2,500 since we were replacing faulty parts. Car is only five years old with only 60K mile Experience was good. Little "bummed" about the expense of $2,500 since we were replacing faulty parts. Car is only five years old with only 60K miles. I expect BMWs to be better. More
Fast, friendly and efficient! My recent trip to Peterson BMW was a breath of fresh air! My car was in for poor performance and fuel mileage. Curtis and his team diagnosed the probl My recent trip to Peterson BMW was a breath of fresh air! My car was in for poor performance and fuel mileage. Curtis and his team diagnosed the problem, fixed my car and had it back in my hands faster than I had anticipated!! More
Service -repair I recently bought a 2012 BMW 328i and the horn did not work. I called and was scheduled within the week after the needed part came in. It was a quick I recently bought a 2012 BMW 328i and the horn did not work. I called and was scheduled within the week after the needed part came in. It was a quick process and the waiting area is fabulous. They always offer to wash my car and this is such a great bonus!! Wonderful service. Thank you!! More
Minor Service I visited Peterson BMW for a brake fluid change on my 2010 BMW X5. From my initial call to setup an appointment to having me pickup my car, the proce I visited Peterson BMW for a brake fluid change on my 2010 BMW X5. From my initial call to setup an appointment to having me pickup my car, the process was flawless. Matt (my service tech) was very helpful. He advised me on what service was going to be performed and also advised me on other items that arose that needed my attention, such as a cabin filter replacement. Matt also helped me find prices and information regarding having a tow hitch installed on my car. My young daughter spent the day with me at the dealership as we waited for our car. The customer lounge was clean and had plenty of snacks (healthy snacks too, like bananas and apples) along with cookies, chips, etc. Before we knew it our car was ready. I was very happy with all facets of service at Peterson BMW. A very friendly, courteous and professional business! More
Excellent! I was very pleased with the service on my car. She was nicknamed "Ugly Betty the BMW" by my grandchildren, but I love the car. I have poured a small I was very pleased with the service on my car. She was nicknamed "Ugly Betty the BMW" by my grandchildren, but I love the car. I have poured a small fortune in her getting her running since I purchased her 6 years ago, so needless to say I have been to several shops in the valley. Peterson's shop was very good at keeping me updated on the problems they ran into along the way, like finding other things wrong with her once they got started on the initial repair. On top of having a great repair shop, I have been equally impressed with the gentlemen in the parts department, who always help me with questions and concerns when I came in; their great service was the reason I decided to give the service department a try, and I am very glad I did! More
Always the best! Custom service, quality of work and genuine care are just a few of the reasons I continue to go to Petersons BMW. Curtis and his staff are phenomenal. Custom service, quality of work and genuine care are just a few of the reasons I continue to go to Petersons BMW. Curtis and his staff are phenomenal. If they say my cat needs it, I trust they are looking out for my best interests, not their bottom line. More
BMW Service Department Matt and the Service Department did a super job. Very professional. Very customer oriented. Everything was explained to my satisfaction. I would highl Matt and the Service Department did a super job. Very professional. Very customer oriented. Everything was explained to my satisfaction. I would highly recommend. Good job. More