
Peterson BMW
Boise, ID

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Dealership with integrity. Dealership with honesty and integrity. They meet the time frames and customer satisfaction levels with the highest marks and expectations. I went in Dealership with honesty and integrity. They meet the time frames and customer satisfaction levels with the highest marks and expectations. I went in for an estimated $850.00 service bill; upon picking up my vehicle they informed me that I didn’t need a service that was recommended by others and saved me over $500.00 dollars. Very pleasant staff. More
Oil change Ryan was great to work with. Took a week to get my car in, but they were awesome once it was in. Thanks everyone so much! Rental car had a really Ryan was great to work with. Took a week to get my car in, but they were awesome once it was in. Thanks everyone so much! Rental car had a really annoying chrome accent on the inside that is blinding while you drive. I had to drive with one hand blocking it so I could see. More
Excellent service Got my car right in and was accurate on how long it would take for the work to be completed. There time management is excellent so you don’t have to Got my car right in and was accurate on how long it would take for the work to be completed. There time management is excellent so you don’t have to wait More
Amazing Service Department! The Service Department is terrific to work with, and my favorite is Ryan. He always goes over and above to make sure that I am taken care of, no matte The Service Department is terrific to work with, and my favorite is Ryan. He always goes over and above to make sure that I am taken care of, no matter how demanding or pesky I can be. He is one that you can trust to make sure that you are treated well and your service needs are met! More
Fast and friendly service Every service visit is met with a prompt and friendly welcome. The staff is very accommodating and I’m always delighted with the rapid turn around. Th Every service visit is met with a prompt and friendly welcome. The staff is very accommodating and I’m always delighted with the rapid turn around. The amenities in the waiting area are terrific as well with usb/ power ports, Wi-Fi, and beverages/snacks to make the time easier and comfortable. Great experience. More
Great service all service people All of people were great I well tell all people. That service tops was the the best I ever had Office workers also great. Will be back next oil chan All of people were great I well tell all people. That service tops was the the best I ever had Office workers also great. Will be back next oil change when it time More
Appointment time I'm an idiot. When the appointment is on Tuesday & you show up on Monday they still get the work done on Monday. That shows good customer service. I'm an idiot. When the appointment is on Tuesday & you show up on Monday they still get the work done on Monday. That shows good customer service. Thx. More
Good recall/repair experience I was pleased with my experience at Peterson BMW. I had some additional work done while the recall was completed. Peterson did a great job of coordina I was pleased with my experience at Peterson BMW. I had some additional work done while the recall was completed. Peterson did a great job of coordinating with my warranty company to get everything done. I also was given a nice loaner BMW making it very convenient. I was slightly sad when i picked up my BMW that it was not vacuumed or washed, but that is nothing compared to getting reliable service. I appreciate having a trustworthy dealership. More
Thorough job Always pleased with the dependable & thorough job at Peterson BMW!! I always know my car is in good hands! Ryan gave Very friendly and personable Always pleased with the dependable & thorough job at Peterson BMW!! I always know my car is in good hands! Ryan gave Very friendly and personable service! More
Airbag recall I went to the dealership because of the infamous takata airbag recall. Fortunately my airbag was not in the recall list. I only waited for my car I went to the dealership because of the infamous takata airbag recall. Fortunately my airbag was not in the recall list. I only waited for my car about an hour and got a nice car wash out of it... the lounge was comfy and well stocked! More