Peterson BMW

Very personal! Marlon was so patient with us and gave us his full attention, especially me. It had been a long day. Marlon was so very helpful to me in making this Marlon was so patient with us and gave us his full attention, especially me. It had been a long day. Marlon was so very helpful to me in making this decision. He wanted me to have all my questions answered and to feel comfortable about my decision -which I am. More

Service with a Software download A routine service turned into a service with a software download. The software had to do with the seat belts and was factory ordered. The good part is A routine service turned into a service with a software download. The software had to do with the seat belts and was factory ordered. The good part is they did the service, washed the car, and the download was completed. The bad news is it took them all day to do it. They gave me a loaner vehicle, which was very good. From 9:30 AM to 9 AM the next day I would have thought they would spend another couple of minutes and vacuumed the floor mats, but overall they did a good job. More

Awesome service department Professional service writer made the experience no less than awesome. Quickly repaired and had great communication skills. I’m looking forward to visi Professional service writer made the experience no less than awesome. Quickly repaired and had great communication skills. I’m looking forward to visiting Peterson Bmw again. More

Good service! I'd like to thank Ryan for kind services. I got i3 serviced for checking up my A/C and control pad, he has done everything it needs and contacted me a I'd like to thank Ryan for kind services. I got i3 serviced for checking up my A/C and control pad, he has done everything it needs and contacted me as soon as it's done without delay. More

Above and beyond service. I would like to thank Ryan, Jake, and the technician responsible for addressing my vehicles needs. The all went above and beyond any experiences I’ve I would like to thank Ryan, Jake, and the technician responsible for addressing my vehicles needs. The all went above and beyond any experiences I’ve had with other dealerships. Thank You! More

Tonya is amazing ! She knows her stuff and can get me in and out or in and set up a mini office so I can still get my work done. She knows I’m busy and just shoots me st She knows her stuff and can get me in and out or in and set up a mini office so I can still get my work done. She knows I’m busy and just shoots me straight always follows through with calls and appointments and makes sure she is checking to see if the items being worked on are covered under the warranty !! Love this lady ! More

Excellent Ryan and Tanya were excellent, professional and polite. Car runs great. Ryan and Tanya worked closely with us, addressed all our concerns and were pro Ryan and Tanya were excellent, professional and polite. Car runs great. Ryan and Tanya worked closely with us, addressed all our concerns and were prompt. More

Excellent service, but extremely SLOW! This is my second visit to this dealership for servicing on our X1. We do not live in Boise so we have to get a hotel room when the car needs oil ch This is my second visit to this dealership for servicing on our X1. We do not live in Boise so we have to get a hotel room when the car needs oil changes. Both trips to the dealership have resulted in us not getting the vehicle when promised. The latest servicing started at 8:00am and we did not get the car back until almost 1:00pm. This puts us in a bad situation when most hotels require you to leave by 12:00pm. All we had done was an oil change, some software updates, and an inspector of the vehicles operating systems. More

Great buying expetience 5th car I have purchased from Peterson. Always a great experience. The 540i is a great car and hopefully next time I may go for the 7 series. 5th car I have purchased from Peterson. Always a great experience. The 540i is a great car and hopefully next time I may go for the 7 series. More

Amazing experience I took my 2015 BMW into the dealership to find out why it was hesitating upon acceleration. I dealt with Ryan and he was very professional and very ea I took my 2015 BMW into the dealership to find out why it was hesitating upon acceleration. I dealt with Ryan and he was very professional and very eager to assist. He made my issue a priority and made sure I had a vehicle to use while they had mine. Upon completion of the work I went to pick up my vehicle. Ryan had made sure the vehicle was clean inside and out and again was very nice and pleasant. I would highly recommend Ryan and his great team for anything regarding BMW! More