Peterson BMW

prepurchase inspection My experience was all done remotely. Ryan in the service department was always polite, professional, and prompt with callbacks, emails, and the dealer My experience was all done remotely. Ryan in the service department was always polite, professional, and prompt with callbacks, emails, and the dealerships text communication (very convenient). I do not know if I will have the opportunity to do business with Peterson BMW again, but if I do, I know I will be in good hands. Ryan is a great representation of BMW's excellence! More

Quick and Straight Forward Took my BMW in for oil and diagnosis and they fixed everything quickly. They diagnosed my car rather fast and the fix was a breeze. Highly recommend Took my BMW in for oil and diagnosis and they fixed everything quickly. They diagnosed my car rather fast and the fix was a breeze. Highly recommend! More

Excellent service. Ryan was very accommodating. We were on a road trip for several weeks and had a minor problem with our X3. BMW assist hooked us up with Ryan and he Ryan was very accommodating. We were on a road trip for several weeks and had a minor problem with our X3. BMW assist hooked us up with Ryan and he told us we could come in for immediate help with the problem when we arrived in Boise. I also told him that we were overdue for service and he said he would also take care of it. He completed everything within a few hours and also arranged a shuttle to and from our hotel. Could not be more satisfied with the service and outcome. More

Cheerful, welcoming, professional treatment from Tonya. I believe my above summary seals the deal for why I mentioned what I did. Tonya made my day even though it was a sloppy snowy day outside you still a I believe my above summary seals the deal for why I mentioned what I did. Tonya made my day even though it was a sloppy snowy day outside you still agreed to wash my car & sweep out the inside of it which it was in dire need of. Tonya made me feel like I was her only concern. Tonya phoned me to advise of the cost for my new front brake pads & rotors which I must add seemed a bit pricey to me but what isn't this day & age. Thank you for your kind & effecient service. Martha Jo Jensen 2013 BMW X5 owner (purchased from your dealership) More

First impressions!! As a recent transplant to Idaho this was my first visit upon arrival and I must say I was very impressed with the warm and personable service I recei As a recent transplant to Idaho this was my first visit upon arrival and I must say I was very impressed with the warm and personable service I received at Peterson BMW . Rafael, Tonya, and Kevin in the body shop, took great care in handling the issues that needed to be addressed with my car. In the land of Subaru- ville, I’m so happy to know that my car is in good hands at Peterson !! More

Warranty Recall Service Excellent Came in a little late for the service appointment but was still greeted extremely well. Loaned me a car and texted me with the results of the service Came in a little late for the service appointment but was still greeted extremely well. Loaned me a car and texted me with the results of the service notifying me of 1 additional service to do as an option. No issues and let me know again by text that the car was ready and after arriving, gave me a quick rundown and out the door! They washed my car also. Excellent service and Ryan was very considerate! More

Great service You keep my vehicle running well and cleaned it beautifully after the service! You keep me informed and are always so courteous and helpful! Thank yo You keep my vehicle running well and cleaned it beautifully after the service! You keep me informed and are always so courteous and helpful! Thank you More

Ryan Rocks! I was unexpectedly required to work the day of my initial scheduled service, and Ryan was awesome about no hassle reschedule. I was able to get a ride I was unexpectedly required to work the day of my initial scheduled service, and Ryan was awesome about no hassle reschedule. I was able to get a ride to and from my work (Dale was great btw), and my car was ready and sparkling clean when I got there. I've said it before, and I'll keep saying it . . . I return for my BMW service because of Ryan. I am always impressed with the care and follow up he and his team provides. More

Recall Super Service I took my BMW 328IX in for some recall issues. Was greeted by the most friendly, service oriented, and efficient staff. Because of the length of time I took my BMW 328IX in for some recall issues. Was greeted by the most friendly, service oriented, and efficient staff. Because of the length of time my service would take and the fact that I lived 45 minutes away, I requested a loaner. And no shabby loaner. Top-notch! The communication when my car was finished was easy and accompanied by a full car report. I am totally impressed with this dealership and it’s staff. Thank you. More

Great dealership! I travel 2 hours to come to this dealership because I trust them and have never had a problem with their service. I would recommend them highly. I travel 2 hours to come to this dealership because I trust them and have never had a problem with their service. I would recommend them highly. More