Peterson BMW

Recall airbag on BMW The 1st person that I encountered was a pleasure to deal with. She was very sweet and personable. The visit to get my car fixed was much shorter than The 1st person that I encountered was a pleasure to deal with. She was very sweet and personable. The visit to get my car fixed was much shorter than I was told, which was also nice. Having complimentary snacks while waiting was a nice surprise. Thank you for the wonderful visit. More

Great Experience I had Marlon help me build the car I always wanted. It was a 2019 440i coupe. Marlon made this a great experience for me. I recommend Peterson BMW to I had Marlon help me build the car I always wanted. It was a 2019 440i coupe. Marlon made this a great experience for me. I recommend Peterson BMW to anybody looking for their next car. More

Efficient and friendly service Routine service was conducted with friendly efficiency between the reminder, the reservation, arranging a loaner car, the check-in and check-out - a g Routine service was conducted with friendly efficiency between the reminder, the reservation, arranging a loaner car, the check-in and check-out - a great experience. More

So far so good I recently bought a new BMW X5, and the buying experience was fine. I worked with Marlon, and he was wonderful--very knowledgeable, experienced, pati I recently bought a new BMW X5, and the buying experience was fine. I worked with Marlon, and he was wonderful--very knowledgeable, experienced, patient, helpful, and professional. And he knew all the various discounts and rebates available. I have to say it was the first time I actually enjoyed working with a dealership to buy a car. I had roof racks and a trailer hitch receiver installed recently also. It was my first experience with the service department, and it was not as good as the sales department. I had the work scheduled about one week in advance, and it was supposed to take about 5 hours. I was surprized when I got a call at about 3 PM telling me that they were not able to complete the work, and they would have to keep my car overnight. I was not offered a courtesy car for the night, but fortunately, I did not need one. Ryan was quite apologetic, but I was still disappointed in the scheduling foul-up. More

As alays very helpful. I needed new tires badly. Peterson got me in promptly and got us taken care of. The price of the tires was as good as any other Tire Store. I needed new tires badly. Peterson got me in promptly and got us taken care of. The price of the tires was as good as any other Tire Store. More

New to the area. Just moved to the area, stopped in to check for road damage from the trip over from out-of -state. Was used to larger dealerships and didn't know what Just moved to the area, stopped in to check for road damage from the trip over from out-of -state. Was used to larger dealerships and didn't know what to expect. All expectations were well exceeded - I felt welcome by Tonya and car was well cared for. More

Great Service, Great Atmosphere In stark contrast to many other dealers and service departments I find I actually enjoy dropping my car off at Peterson BMW. The staff are great, frie In stark contrast to many other dealers and service departments I find I actually enjoy dropping my car off at Peterson BMW. The staff are great, friendly, very helpful and quick. Definitely a five star experience! More

Great customer service and worry free repair, as always! Just had my rear window regulator replaced in my 330i. Great customer service and worry free repair as always. Thank you Ryan and Peterson BMW! Just had my rear window regulator replaced in my 330i. Great customer service and worry free repair as always. Thank you Ryan and Peterson BMW! More

Safety First Peterson sold the car to us with a malfunctioning rear seat belt. Unfortunately we did not realize that the seat belt was stuck under the back seat a Peterson sold the car to us with a malfunctioning rear seat belt. Unfortunately we did not realize that the seat belt was stuck under the back seat and would not release until we tried to use it hauling our grandkids. After taking the car back in for basic service we mentioned to our service tech the missing seat belt he diligently tried to realease the seat belt but realized that he would have to cut it out and install a new one which “Rabbit” did! Great job! Lesson learned...have dealership preform all functions available on the car before exiting the car lot with a new car. More

Professional and friendly Ryan did a great job in greeting me, explaining exactly what service was needed for my car, and kept me posted on progress. He was very professional. Ryan did a great job in greeting me, explaining exactly what service was needed for my car, and kept me posted on progress. He was very professional. More