
Peterson BMW
Boise, ID

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As expected Servicing was completed in a satisfactory manner. Took a little longer than promised. Really appreciated the loaner vehicle. A perk was washing the Servicing was completed in a satisfactory manner. Took a little longer than promised. Really appreciated the loaner vehicle. A perk was washing the car by hand. More
Had a Recall on car I received a postcard of a recall on my 2006 BMW. Living in Twin Falls the closest place to take my car in was to Peterson BMW in Boise. I pulled up I received a postcard of a recall on my 2006 BMW. Living in Twin Falls the closest place to take my car in was to Peterson BMW in Boise. I pulled up, was greeted in a professional manner, was told that the recalls repair would take approximately 4-5 hours, and was offered to be taken anywhere I needed. I waited in the showroom waiting room, which I would say is very comfortable. Watching everyone walk in and out I could see the professionalism from all the staff. I highly recommend this dealership to anyone, as they will be treated with the respect they deserve. This was the first trip to Peterson and hopefully not my last. By the way it took less than 3 hours and I was very pleased with the service on the vehicle. More
Excellent Service. Car came in for a simple check. They ended up fitting me in for an oil and change. They also fixed another issue on the car at no charge. Great peo Car came in for a simple check. They ended up fitting me in for an oil and change. They also fixed another issue on the car at no charge. Great people and Great Service More
Amazing Service... :) I was very much impressed by the way the Bad Odor from Air Conditioner issue was identified and rectified for me. In a very short span, they fixed the I was very much impressed by the way the Bad Odor from Air Conditioner issue was identified and rectified for me. In a very short span, they fixed the issue. Amazing service kudos to the entire team... :) More
Great people and great service!! I originally went in for a “check engine lighr. They fixed that Immediately. I needed to make a future appointment for a couple of recalls. Everyon I originally went in for a “check engine lighr. They fixed that Immediately. I needed to make a future appointment for a couple of recalls. Everyone in the customer service area was very congenial and although I didn’t meet any of the service people, the jobs were done I’m good order. And, I had a nice clean car when I picked it up!! More
BMW service They got my car in and performed everything I needed in a timely matter. Great service at a reasonable price. Ryan and Kenneth were friendly and helpf They got my car in and performed everything I needed in a timely matter. Great service at a reasonable price. Ryan and Kenneth were friendly and helpful. More
Very good customer service and support. I got the best service, and Ryan is a great person. Thank you for your business. He fixed everything and he also helped me to make sure that am happy I got the best service, and Ryan is a great person. Thank you for your business. He fixed everything and he also helped me to make sure that am happy with the price that was associated with the labor and parts. More
Replaced Rear Brakes on 2006 X3 and matched lower price Ryan McCalla with Peterson BMW exceeded my expectations by accepting a competitor's lower price on after-market parts at a significant savings and I w Ryan McCalla with Peterson BMW exceeded my expectations by accepting a competitor's lower price on after-market parts at a significant savings and I would highly recommend them. More
Repair Too my x5 in to have the water pump looked at. After 6 days of no contact from dealership I contacted them and reached a manager. He told me they we Too my x5 in to have the water pump looked at. After 6 days of no contact from dealership I contacted them and reached a manager. He told me they were waiting on warranty and would be in touch. After 13 days and I called back I finally got my car back. If I had known it would be clone to 2 weeks I would have requested a rental car. Car runs great but the communication was lacking. More
My X1 service was superb! Service was great. Car wash was behind, so that’s the only thing that wasn’t done. Ryan was my service rep.,very nice and professional. Waiting area w Service was great. Car wash was behind, so that’s the only thing that wasn’t done. Ryan was my service rep.,very nice and professional. Waiting area was very comfortable, very friendly atmosphere. More