Peterson BMW

Excellent service. The service was beyond reproach. I am always impressed with the caliber of employees Peterson Motor. Bmw is a bit pricy. $324.00 for a key to an X5 se The service was beyond reproach. I am always impressed with the caliber of employees Peterson Motor. Bmw is a bit pricy. $324.00 for a key to an X5 seems a bit much. More

Recall Service - Fast and done well! I have an older (2008) X5 that required a recall visit - dealer made quick appointment, completed job and then did full inspection on vehicle (no char I have an older (2008) X5 that required a recall visit - dealer made quick appointment, completed job and then did full inspection on vehicle (no charge) as well as a nice wash before I picked it up! Ryan was very helpful in writing up the service and Nick is an awesome tech. I recommend them highly! Steve Cleere Nampa More

Recall items fixed This was my first time taking our BMW X5 to Peterson Motor BMW service. I found the attention to my schedule and convenience to be exceptional. I alwa This was my first time taking our BMW X5 to Peterson Motor BMW service. I found the attention to my schedule and convenience to be exceptional. I always got a person on the phone and prompt answers to my questions. I would totally recommend taking your BMW to them. More

Great Service! I was on the road traveling through Boise when my 328i developed a problem. My service advisor, Tonya, was extremely helpful in getting my car looked I was on the road traveling through Boise when my 328i developed a problem. My service advisor, Tonya, was extremely helpful in getting my car looked at and repaired within a day! And the bonus was that Peterson BMW corrected a problem that my own BMW dealer in San Diego had attempted to fix before I left! Thanks, Tonya! More

Service Win My BMW had some sort of electronic component failure and I took it to Peterson BMW without an appointment. They worked it into their schedule, got th My BMW had some sort of electronic component failure and I took it to Peterson BMW without an appointment. They worked it into their schedule, got the needed parts overnighted, and I am back on the road! Fast and friendly service! More

Recall It was my first time taking my M3 to this dealership to get some recalls done. I gave this rating because I feel like they can improve in customer ser It was my first time taking my M3 to this dealership to get some recalls done. I gave this rating because I feel like they can improve in customer service and by welcoming and acknowledging when someone comes in. For me being there for the first I wasn't feeling welcomed and I also was not sure where to go or check in. Besides that service rep was good, could be better by giving a person some heads up after allotted time expired so that I know what time I can head out or need to wait. More

Excellent in all respects Peterson BMW has been outstanding in all areas. Service has been exceptional. They are responsive and are very easy to work with. The service is ve Peterson BMW has been outstanding in all areas. Service has been exceptional. They are responsive and are very easy to work with. The service is very personal and that counts for a lot. More

Winning Team From start to finish and in between, this dealership keeps the focus on customer satisfaction. Their kind considerations kept me within budget. They From start to finish and in between, this dealership keeps the focus on customer satisfaction. Their kind considerations kept me within budget. They delivered and I benefitted. Thank you staff! More

Flexibled Scheduling Ryan at Peterson does a great job of fielding my emails and making sure I get on the schedule for service, since after hours emails is the most common Ryan at Peterson does a great job of fielding my emails and making sure I get on the schedule for service, since after hours emails is the most common way of interacting with Peterson BMW for my busy schedule. More

Bad experience I was told 3 hours but the repairs took 6.5 hours. The shuttle wasnt available had to call my friend to come pick me up. I wasn’t told up from how muc I was told 3 hours but the repairs took 6.5 hours. The shuttle wasnt available had to call my friend to come pick me up. I wasn’t told up from how much the cost will be. More