Peterson BMW

"Great experience with the Service Department" Had an engine warning indicator appear in my 2015 X5 ,the day after I drove to Idaho from California for a visit. Called Peterson BMW and they took m Had an engine warning indicator appear in my 2015 X5 ,the day after I drove to Idaho from California for a visit. Called Peterson BMW and they took me in for service right away! Ryan McCalla was very helpful and friendly and even got me a shuttle back to where I was staying. (additional thanks to shuttle driver Bob Campbell too!) Fixed issue (spark plug and ignition coil) and had my X5 back, same day. Thank you! More

Amazing sales and customer service My mother had briefly looked at a new BMW in Boise while there for a quick trip. She spoke to Alen at that time with no pressure and just great servic My mother had briefly looked at a new BMW in Boise while there for a quick trip. She spoke to Alen at that time with no pressure and just great service. She didn’t have her hubby there at the time and Alen knew there wasn’t a sale happening that day but he was so good to send pics to my dad also. So fast forward a couple of months and my mom and dad tried their local dealership for a vehicle and they were not interested in getting them a vehicle they wanted.. just selling them something they had on the lot, non of which they liked and they said they would t bring one in from a different dealership. So they quit looking for a few weeks and because my dad knew “ the guy in Boise” was so nice , helpful and respectful, he had me get a hold of him to surprise my mom with the car she wanted! In the brief time Alen spoke with my mom he remembered exactly what she did and didn’t like and eventually made sure my dad had the right car for her. He was so patient with me, the go between and my dad who he hardly got to speak to because he was always with my Mom and I’m sure the back and forth for days was not the easiest to do. He then delivered the car( with another employee that was equally as amazing) on his day off to make sure that it was a special surprise for her.it was so much more than any of us hoped for and she was so happy!!! Thanks so much to the dealership as well which obviously allowed Alen to go above and beyond by delivering the car as well. We are a family big on referrals and we will be referring and the service received was definitely worth referring! Thanks so much! More

Good bmw dealership! Alen Bojo was great! He helped me pick out my dream car and I drove it out within a week. I love it. Thank you for all you did. Alen Bojo was great! He helped me pick out my dream car and I drove it out within a week. I love it. Thank you for all you did. More

" The most amazing customer service " On Sunday May 20th I got an amazing surprise! My new 540I BMW was delivered to me at breakfast!!!! Several months ago I was in Boise with my daughte On Sunday May 20th I got an amazing surprise! My new 540I BMW was delivered to me at breakfast!!!! Several months ago I was in Boise with my daughter and we stopped to look at a 540I. I was treated so well by Allen Boho, there was no pressure just information and great customer service. I did not think my husband and I were going to buy a car this year--but with the help of my daughters- my husband and Alen I received my beautiful car. Alen delivered it to me in Idaho Falls!!! He gets a 5 STAR rating from my husband and I. Customer service at its best. DeAnne Wilkins More

BMW Service Another pleasant service experience. Timely. And, I very much appreciate the drop off service. My car was clean and ready that afternoon. A pick-u Another pleasant service experience. Timely. And, I very much appreciate the drop off service. My car was clean and ready that afternoon. A pick-up service was offered but I didn’t need it. More

Maintenance Service I had purchased a certified BMW 535i Xdrive last year that came off a lease. This year the original free maintenance agreement was set to expire. The I had purchased a certified BMW 535i Xdrive last year that came off a lease. This year the original free maintenance agreement was set to expire. The folks at Peterson checked the dates and made sure I was scheduled before that happened. They serviced my car yesterday and replaced oil and filters and also did a multi-point inspection, and they were extremely courteous while doing it. Jake and Marlon (who originally handled my purchase) were particularly helpful in making sure it was done well and on time. I was very happy with the result. More

Fantastic service by Jake on my M6 I really appreciated Jake in the service department. Jake was very detailed and customer orientated. He kept me up to date on everything and was not t I really appreciated Jake in the service department. Jake was very detailed and customer orientated. He kept me up to date on everything and was not trying to take advantage of over selling things I did not need. I will bring all 4 of my BMW's to be serviced by Jake. Jake is fantastic!!!! More

Always great service These guys are great! Best dealership experience ever. I will definitely be back to Peterson for all of my service needs. Thanks Ryan and Nick. These guys are great! Best dealership experience ever. I will definitely be back to Peterson for all of my service needs. Thanks Ryan and Nick. More

Well-coordinated and pleasant Peterson BMW always receives you with a smile and willingness to please. Scheduling is easy. Courtesy drive to & from very reliable. Overall a great Peterson BMW always receives you with a smile and willingness to please. Scheduling is easy. Courtesy drive to & from very reliable. Overall a great experience. More

Ryan McCalla and Peterson BMW put my car back on the road. Ryan did a great job of juggling a few different variables, concerning time/cost/availability. I went in with 3 bad tires (and 1 good one); I left wit Ryan did a great job of juggling a few different variables, concerning time/cost/availability. I went in with 3 bad tires (and 1 good one); I left with 4 exceptional tires. Paid less than what was expected. My BMW was returned to me within the timeframe that was laid out. The complimentary car wash wasn't great, but that's OK! All other expectations were exceeded. Thanks for the help, Ryan. - Chris More