Peterson BMW

Excellent Service! The woman who checked us in at Service was extremely helpful and welcoming. She helped us with figuring out the iDrive and when we needed our next se The woman who checked us in at Service was extremely helpful and welcoming. She helped us with figuring out the iDrive and when we needed our next service. More

Good service The free car wash could have been better coming from a BMW detail shop. The guys did not even try to clean the dirt off the rims in a couple of spots. The free car wash could have been better coming from a BMW detail shop. The guys did not even try to clean the dirt off the rims in a couple of spots. Overall service was great! Alvin More

Routine service and back-up camera repair Everything was great (people, environment) except that the needed replacement parts were not in stock, so I have to return to get repair completed lat Everything was great (people, environment) except that the needed replacement parts were not in stock, so I have to return to get repair completed later. More

Service My X5 was in the shop about four weeks communication about issues being addressed was extremely poor and was usually only due to my constant enquirers My X5 was in the shop about four weeks communication about issues being addressed was extremely poor and was usually only due to my constant enquirers. I have owned many BMWs over the years and believe it is a fine auto, and have purchased many from Peterson, however this will be my last interaction with them. The entire experience was substandard and disappointing.I live in this valley and will support local business so will switch to Audi or Mercedes Benz!!! Curtis in service has always been exceptional your one remaining positive More

Good service. The no cost 4 year maintenance service has been great. Curtis was able to get the service done in a timely manner and this time I was able to get a lo The no cost 4 year maintenance service has been great. Curtis was able to get the service done in a timely manner and this time I was able to get a loaner vehicle which was very helpful. More

Another great maintenance experience. First time BMW owner. The "no cost" 4 year maintenance service has been wonderful, just like the cars. Service was by appointment and took the amount First time BMW owner. The "no cost" 4 year maintenance service has been wonderful, just like the cars. Service was by appointment and took the amount of time estimated, including a free car wash. More

New BMW It is always a good experience when we go into Petersons. Always friendly, helpful and very good to work with. Would always recommend them to any of o It is always a good experience when we go into Petersons. Always friendly, helpful and very good to work with. Would always recommend them to any of our family or friends. More

2016 X5 oil change Curtis was great in getting car in quickly and getting the service done very quickly. In addition Alex also helped answer questions i had on the compu Curtis was great in getting car in quickly and getting the service done very quickly. In addition Alex also helped answer questions i had on the computer in the X5. More

Attention to detail Petersons BMW is outstanding. My service advisor is Curtis, and he has always approached even the smallest service request with care and attentiveness Petersons BMW is outstanding. My service advisor is Curtis, and he has always approached even the smallest service request with care and attentiveness. I like professionalism and speed of this service department. We owned Lexus as well as BMW vehicles in the past and I always thought Lexus had superior service, well they proved me wrong. Keep up the good work! More

Excellent friendly service Peterson is an excellent dealership and the service department is superb. They are responsive and easy to deal with. I am particularly impressed wit Peterson is an excellent dealership and the service department is superb. They are responsive and easy to deal with. I am particularly impressed with the way they follow up. More