
Peterson BMW
Boise, ID

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Parking Light Replacement Bulb Our parking light bulb service indicator light came on while we were driving in town. We stopped by Peterson BMW to have it fixed. We assumed we wou Our parking light bulb service indicator light came on while we were driving in town. We stopped by Peterson BMW to have it fixed. We assumed we would have to leave the car with them at least overnight. Rafael (our service technician) told us that they may be able to replace the bulb quickly if it was the side marker bulb and not an inner bulb that requires removing the bumper and headlight assembly. I told Rafael that we were getting lunch anyway and he said he would call us to let us know if they could do the job today. Within 20 minutes Rafael had called me and said that the bulb was replaced and that we could pick up the car. He also said that they would have it washed for us, too! Rafael was professional, friendly and very knowledgeable in providing information that allowed us to be on our way in a timely manner without wasting a day waiting or driving back to pick up our vehicle! Much appreciated!!! Great people and service as always from Peterson BMW. More
Great Service Curtis is the best! He is always helpful and wonderful to work with. I trust him and that is important to me. Thanks Peterson BMW for hiring Curtis! T Curtis is the best! He is always helpful and wonderful to work with. I trust him and that is important to me. Thanks Peterson BMW for hiring Curtis! Thanks to the technicians as well for keeping my car running smoothly. More
Replace driver-side airbag. Fast, polite. Fast polite. Checked out the new BMWs in the showroom. Can't believe how expensive they are. And they all have run-flat tires which are Fast, polite. Fast polite. Checked out the new BMWs in the showroom. Can't believe how expensive they are. And they all have run-flat tires which are notoriously low mileage and very expensive to replace. More
Excellent Service I've been taking my BMW 750i to Peterson BMW for more than two years and their service has been consistently excellent. Their service reps are profess I've been taking my BMW 750i to Peterson BMW for more than two years and their service has been consistently excellent. Their service reps are professional, reliable and extremely trustworthy, and the service results are just what you would expect from a BMW dealer -- outstanding. Highly recommended! More
Service As usual great service. They took care of my re-calls with out issue Curtis always makes it seamless and easy. My car was washed and ready when I As usual great service. They took care of my re-calls with out issue Curtis always makes it seamless and easy. My car was washed and ready when I arrived Thank you! More
X3 Service Curtis Pratt provided his usual excellent service, no hassle check-in, courtesy car ready, he phoned when service complete and accurate paperwork at t Curtis Pratt provided his usual excellent service, no hassle check-in, courtesy car ready, he phoned when service complete and accurate paperwork at the end. More
A dealer that knows how to give great service Just dropped of my 06 760LI. John in Service had been spot on. They gave me a very competitive price on 4 different services. I have a real nice l Just dropped of my 06 760LI. John in Service had been spot on. They gave me a very competitive price on 4 different services. I have a real nice loaner and am confident the Service techs will get me on the road. Thanks John for the great personal service. More
Service call Curtis is a gentleman and fantastic - always a pleasure working with him - have long term experience with him - my car was ready 40 minutes prior to p Curtis is a gentleman and fantastic - always a pleasure working with him - have long term experience with him - my car was ready 40 minutes prior to promised More
Very good experience I was in the dealership for a recall. In addition to taking care of the recall, the Curtis helped me with a problem that I had not been able to solve I was in the dealership for a recall. In addition to taking care of the recall, the Curtis helped me with a problem that I had not been able to solve. Service was friendly, helpful, and the work was finished before expected. More
Transfer case repair I took my 07 x3 in for a used warranty replacement of my transfer case. The staff there treated me like I had purchased the vehicle there and were so I took my 07 x3 in for a used warranty replacement of my transfer case. The staff there treated me like I had purchased the vehicle there and were so kind in explaining what the third party used warranty covered and didn't cover... They stored the shipped parts in their shop until I could get the car in for servicing and they gave me an estimate that came within $15 dollars of the actual charges. I am planning on having them do all the work on this wonderful vehicle... They deserve the reputation they have earned! More