Peterson BMW

Always Professional and Dependable Since 2004, I have Leased 4 BMWs from Petersen BMW in Boise, Idaho. I have had excellent experiences with the Sales and Service teams. I do not like t Since 2004, I have Leased 4 BMWs from Petersen BMW in Boise, Idaho. I have had excellent experiences with the Sales and Service teams. I do not like the car buying process in general, and dealing with even scheduled vehicle service can be a inconvenient at best. At Petersen, I know that I am going to be treated very well, regardless of the situation. More

service I trust taking my car into Peterson BMW for all of my service needs. I feel they go above and beyond with their quality service and personal communica I trust taking my car into Peterson BMW for all of my service needs. I feel they go above and beyond with their quality service and personal communication, compared to any other place I've been. I'm a loyal customer. More

Excellent and quick service.. I just relocated to Boise area and noticed there was a brake issue with our 535i. Peterson BMW service dept. took care of it with new brakes pads and I just relocated to Boise area and noticed there was a brake issue with our 535i. Peterson BMW service dept. took care of it with new brakes pads and rotors in less then 3 hrs.. Was very happy with there prompt and excellent service.. Curtis the service manager kept me advised while waiting.. Thanks for the good job.. Car is perfect!!! Don Maher More

Basic service Traci was professional, prompt and pleasant. I was in and out in 5 minutes which was great. I had one question that she didn't know the answer of, b Traci was professional, prompt and pleasant. I was in and out in 5 minutes which was great. I had one question that she didn't know the answer of, but went straight to the mechanic and got the answer which was helpful. More

1st service The team at Peterson BMW has always been kind and helpful. The service was done quickly and the turned the car over to use without a lot of fanfare. The team at Peterson BMW has always been kind and helpful. The service was done quickly and the turned the car over to use without a lot of fanfare. I appreciate when a business values my time over their own. That, is putting the customer first. I don't like perfect scores as I believe there is always opportunity to improve. Since they didn't offer a 4 1\2 I had to give them a 5. More

Leak in the roof. Tracy, was very helpful in getting my car in right away, and looking at the problem. Also seeing if any work on the warranty needed done while I was t Tracy, was very helpful in getting my car in right away, and looking at the problem. Also seeing if any work on the warranty needed done while I was there. More

Very helpful Helped me with my problem Great, fast and friendly service. Was very please they helped With the problem and also lend me a car while fixing it. Helped me with my problem Great, fast and friendly service. Was very please they helped With the problem and also lend me a car while fixing it. More

Great customer service from Curtis and the whole service team. I have been coming to this dealership for 20 years and see the same people which tells me it is a good place from Curtis and the whole service team. I have been coming to this dealership for 20 years and see the same people which tells me it is a good place to work. More

Great Experience. It was a very good experience. The people that helped my wife and I were very knowledgable and was able to explain exactly what the problem was and ha It was a very good experience. The people that helped my wife and I were very knowledgable and was able to explain exactly what the problem was and had the repairs done very quickly. More

Oil change Staff is professional and friendly and I was very satisfied with my car. The service was fast and the car was returned freshly washed and vacuumed, lo Staff is professional and friendly and I was very satisfied with my car. The service was fast and the car was returned freshly washed and vacuumed, looking great and ready to go. More