Peterson BMW

excellent customer service Curtis provided exceptional customer service . He explained what needed to be done. When a technician found some problem with the car, he takes time Curtis provided exceptional customer service . He explained what needed to be done. When a technician found some problem with the car, he takes time explain the issue, the cost and the wait time. They even give your car a wash. Thank you.. More

Very Good! The service reps always take good care of us. We come from out of town and they make sure we have a car to use while our car is getting worked on. We The service reps always take good care of us. We come from out of town and they make sure we have a car to use while our car is getting worked on. We don't like to go anywhere else. Thank you, More

Yesterday's service My experience was as usual. Everyone is professional and very helpful. I needed my car reset and they did. It worked great yesterday, today back to My experience was as usual. Everyone is professional and very helpful. I needed my car reset and they did. It worked great yesterday, today back to what it was doing. Traci or Curtis can explain this. My warranty expires today and I wanted it documented ASAP. I have to have surgery and will not be able to deal with this for a little while. More

Curteous, efficient, friendly. Curtis is very hospitable, friendly and efficient. He has always been great to work with, and has taken care of all of my needs. Thank you Curtis is very hospitable, friendly and efficient. He has always been great to work with, and has taken care of all of my needs. Thank you More

Service was great but unfortunately issue wasn't resolved Matt was able to get me in very soon as my car was in limp mode. Upon arrival, Traci took care of me and I was out very quickly. I was kept informed o Matt was able to get me in very soon as my car was in limp mode. Upon arrival, Traci took care of me and I was out very quickly. I was kept informed on progress of service and they met my needs on the visit. Unfortunately, problem was not fully resolved and I was back the next day but I received the same great service as my first visit from Traci. Based on the report I received, it seems the work done was pretty thorough and I would have given 5 stars for quality of work but unfortunately, I had to come back for second visit which means there's room for improvement. Service from Traci was the same 5 star standard I received from Curtis on my previous visits. More

Service and Reparis I recently scheduled my 535 Xi for it 50,000 mile service. They service rep was excellent to work with. She scheduled a loaner for me and I was off I recently scheduled my 535 Xi for it 50,000 mile service. They service rep was excellent to work with. She scheduled a loaner for me and I was off for the rest of my day. They serviced my vehicle and replaced the rear brakes. It was done on time and within the estimate given to me.... More

Best in Boise Outstanding service department. Always accommodating, well informed and delightful to work with. Makes service and repairs painless!! Thank you Curti Outstanding service department. Always accommodating, well informed and delightful to work with. Makes service and repairs painless!! Thank you Curtis and all the techs that make my driving life worry free! More

BMW review Great service team - Curtis always goes out of his way to make sure work is done quickly and to customer's satisfaction! Staff is always very friendl Great service team - Curtis always goes out of his way to make sure work is done quickly and to customer's satisfaction! Staff is always very friendly and helpful. More

BMW Sceduled Maintenance Outstanding sales and service from Curtis and Mat (service and all the techs) and Sam, Marlin, and of course Jim T (sales and management) are the reas Outstanding sales and service from Curtis and Mat (service and all the techs) and Sam, Marlin, and of course Jim T (sales and management) are the reasons I still buy and service my BMW at Peterson's. More

Service Matt very good at informing of the progress of the work being done, waiting area was clean and very nice. Thanks Matt for making it a pleasant experi Matt very good at informing of the progress of the work being done, waiting area was clean and very nice. Thanks Matt for making it a pleasant experience More