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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
590 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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590 Reviews of Peterson Chrysler Jeep Dodge

October 19, 2024

Service manager was very helpful and polite. Truck was in and service completed in a vert short time. More

by JHALL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Mcneill
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Oct 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that our service manager provided helpful and polite assistance at Peterson Chrysler Jeep Dodge Ram. It's great to know your truck's service was completed promptly! Thank you for sharing your experience with us.

October 18, 2024

Received great service from the service dept. Great to be able to make apt and wait with free coffee. More

by TMCPHATTER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept crew
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Oct 18, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear you enjoyed the service and amenities at Peterson Chrysler Jeep Dodge Ram. Thank you for sharing your experience with us!

October 18, 2024

Pleasant people knew their products and were able to discuss and demonstrate their vehicles while also having adequate information about the competition. More

by SGEVANSFMT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick
Print
Oct 18, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear that our team at Peterson Chrysler Jeep Dodge Ram provided you with a knowledgeable and pleasant experience. Thank you for taking the time to share your feedback, and we hope you'll visit us again soon!

October 17, 2024

Worst experience ever. Once sale was over the dealership was not helpful. I had issues with my brand-new vehicle, and they would not return calls. The management is terribl More

by Disappointed buyer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tony Blackmon
Print
Oct 31, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience. We strive for excellent customer service, and it's concerning that we fell short in this instance. Please reach out so we can address these issues directly and work towards a resolution. Thank you, Tony Blackmon - General Manager - (910) 812-1851

October 13, 2024

It took a lot longer than expected for a state inspection but was very helpful More

by TIOGA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Print
Oct 15, 2024 -

Peterson Chrysler Jeep Dodge responded

It's disappointing to see that we didn't earn your five stars. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider giving me a call. Thank you, Tony Blackmon - General Manager - (910) 812-1851

October 13, 2024

James Bryant worked with me as I am difficult and took his time to get me where I needed to be on price. Would highly recommend the dealership to friends and family More

by gooch221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James bryant, Mike Pittman, Tony Blackmon
Print
Oct 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that James Bryant provided you with excellent service at Peterson Chrysler Jeep Dodge Ram. Thank you for recommending us, and we look forward to assisting your friends and family in the future!

October 09, 2024

I highly recommend Matt Davis for anyone looking for a hassle-free and positive car buying experience!” More

by KYLEPARKER33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt davis
Print
Oct 10, 2024 -

Peterson Chrysler Jeep Dodge responded

Kyle, we're delighted to hear that Matt provided you with a hassle-free experience at Peterson Chrysler Jeep Dodge Ram. Thank you for the recommendation!

October 09, 2024

Had an appointment for 1000. Was in and out within the hour. They always do an excellent job. More

by KURT47581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Valdes
Print
Oct 10, 2024 -

Peterson Chrysler Jeep Dodge responded

Kurt, thank you for trusting Peterson Chrysler Jeep Dodge Ram with your business!

October 07, 2024

Very professional work to earn your business nice clean atmosphere follow back up with you as promised would recommend anyone to buy a vehicle from this dealership very satisfied More

by RENEEMONROE84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Print
Oct 07, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the glowing review! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided a professional and satisfying experience. We appreciate your recommendation and look forward to serving you again in the future!

October 06, 2024

Great customer service and the vehicle service was top notch! Being informed of the step by step was a relief to me, because I don’t know much about cars. More

by locklear.eugina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Print
Oct 07, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that you had a positive experience with our team at Peterson Chrysler Jeep Dodge Ram! Keeping you informed throughout the process is important to us, and we're glad it brought you peace of mind. Thank you for choosing us for your vehicle service needs!

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