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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
585 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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585 Reviews of Peterson Chrysler Jeep Dodge

September 26, 2024

From start to finish I was well taken care of by everyone involved in the process. More

by thebrittlawfirm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Pevia, Shon Pevia and Robert Marcinak, Mike Pittman, Tony Blackmon
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Sep 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your business and your review! Thanks from the Peterson Chrysler Jeep Dodge Ram Team!

September 26, 2024

I was given an oil change. It was done on a timely manner. I like the way they do the inspections. I wish they would go back to rotating the tires with an oil change like be More

by FMETRIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some lady in service department she was nice 👍
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Sep 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your feedback! We're glad to hear that the oil change and inspection met your expectations at Peterson Chrysler Jeep Dodge Ram. We'll take note of your suggestion regarding tire rotation. Safe driving!

September 26, 2024

Service completed as promised. Amanda Valdes was very helpful. She kept in touch with me throughout the process of getting insurance authorization, parts ordered and installation c More

by wpn1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Valdes
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Sep 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Amanda provided excellent service and kept you informed throughout the process at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience!

September 25, 2024

Great customer service. Very friendly and helpful. My favorite dealership by far. Thanks so much More

by penny23lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Sep 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your confidence in Peterson Chrysler Jeep Dodge Ram, and for your business. We are grateful to have you as a customer!

September 25, 2024

Very professional and my service was finished in a timely manner. I highly recommend Peterson Toyota. More

by Glenda Ravenell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
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Sep 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Glenda, we're delighted to hear you had a professional and timely experience at Peterson Chrysler Jeep Dodge Ram. Thanks for the recommendation!

September 21, 2024

A great atmosphere! Friendly ! My salesman was just what the doctor ordered! Very satisfied.It was a vibe. More

by TMILES8871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Sep 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're glad to hear that our team at Peterson Chrysler Jeep Dodge Ram provided a great atmosphere and satisfying experience. Enjoy your new vehicle!

September 20, 2024

Employees are always friendly and helpful and explains what services are needed and being done . Quick service More

by LUMBEENATION910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Sep 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for sharing your experience! We're glad to hear our team at Peterson Chrysler Jeep Dodge Ram provided friendly and efficient service. We appreciate your support!

September 19, 2024

Very friendly and worked with us to get me the car I wanted and in my price range More

by DPSKRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Sep 20, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks so much for taking the time to leave Peterson Chrysler Jeep Dodge Ram a great review!

September 19, 2024

We have had our Ram truck to this service center 3 times to fix the same issue. We still have the same issue and paid for all 3 visits to not have it fixed. More

by cynstiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Blackmon
Report | Print
Sep 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We apologize for the repeated inconvenience and frustration you've experienced with your Ram truck. This certainly isn't the level of service we aim to provide, and we'd like to make things right. Please reach out directly so we can address this issue properly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

September 18, 2024

Janera was excellent to work with. She never once made us feel like we were aggravating her. Always there to help, even when she wasn’t “on the clock!” More

by rfields3381
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera
Report | Print
Sep 18, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Janera provided such excellent service at Peterson Chrysler Jeep Dodge Ram! Thanks for sharing your positive experience with us.

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