Peterson Lexus

Great purchasing experience Really appreciate Jake following up with us a few days after our initial visit to let us know that a new vehicle matching what we were looking for had Really appreciate Jake following up with us a few days after our initial visit to let us know that a new vehicle matching what we were looking for had become available. We scheduled with him to come test-drive the next day and they had the vehicle pulled around front and waiting for us. Price was good, and the vehicle was in great condition. Jake had the Carfax printed out for us, and after test-driving, we decided to purchase. The sales process was very straight-forward (no negotiating a deal, but no pressure either besides an acceptable amount from Craig in financing to try to get us to purchase a used vehicle extended warranty), and Jake had someone from the Parts department come over to talk about a few accessories we were interested in. Very pleased with the car so far and the entire purchasing experience. More

Dishonest Dealership I was told the car I purchased was a one owner low miles, accident free vehicle, with a clean Car fax, more than once by the sales rep. Blake. As soo I was told the car I purchased was a one owner low miles, accident free vehicle, with a clean Car fax, more than once by the sales rep. Blake. As soon as I notice the defect in the body I immediately called Peterson and drove down right down. I shared my concerns at that time with Tony (Lexus sales) and he said they could not improve on the body work, and that is way it goes. They can not guarantee anything. Even when Peterson has a 180 point inspection, 90 day warranty. I went to two different Auto body shops and they were both surprise how bad the repair was done and said why did you not go back to Peterson to get it fix? Tony (Lexus sales) said the same thing and I asked for someone else. I talked with Brandon (Lexus Sales Manager) he said go down to their Auto Body (Peterson) Which the estimate come out higher (2,300) and I asked Brandon what could Peterson do for me... and he said $100 and I was to picky. But three Auto Body shops noticed it right away...including their very own shop. More

From not good to worst experience. We spent 100K in just two years in this dealership. We expected a better customer experience. Too many chances in different/multiple transactions, the We spent 100K in just two years in this dealership. We expected a better customer experience. Too many chances in different/multiple transactions, they can't make it right. We would not recommend to get a Lexus or Toyota in this dealership. The people working are not the same as the people before. They don't strive for better result anymore. Please spend you money elsewhere. More

Straight forward car buying experience! The folks at Petersen Lexus treated me as if i were family. No confusing language or paperwork to make you feel uneasy. Traded in a nice vehicle at a The folks at Petersen Lexus treated me as if i were family. No confusing language or paperwork to make you feel uneasy. Traded in a nice vehicle at a fair price, and received the same in return from the folks involved at The dealership. Great experience. More

rob bolding was pleasure to work with This is the only Lexus dealership I dealt with in Idaho so I have no comparison but rob bolding was a pleasure to work with. This is the only Lexus dealership I dealt with in Idaho so I have no comparison but rob bolding was a pleasure to work with. More

We worked with Blake and Jake to purchase our new NX 300. They were very knowledgeable and helpful throughout the entire process. We heartily recommend them. They were very knowledgeable and helpful throughout the entire process. We heartily recommend them. More

Another great buying experience Once again, Keith Jensen made a car-buying experience something to enjoy rather than dread. This is our 4th Lexus and the Peterson team always takes g Once again, Keith Jensen made a car-buying experience something to enjoy rather than dread. This is our 4th Lexus and the Peterson team always takes great care of us - professional, friendly and efficient. Mike More

Great experience Just purchased a Lexus NX 300 and could not be happier with the help that our representative Jake McArthur and his team gave us in finding the best ca Just purchased a Lexus NX 300 and could not be happier with the help that our representative Jake McArthur and his team gave us in finding the best car for our needs. Will definitely be using Peterson Lexus going forward. Nick & Vickey Nicholson More

Great service! We always get our Lexus worked on with Peterson Lexus .. since we have to travel to Boise they alway get us in quick and make sure everything is perf We always get our Lexus worked on with Peterson Lexus .. since we have to travel to Boise they alway get us in quick and make sure everything is perfect so we have safe drive home ! Thanks for everything! More

Had a great experience working with Kathy when buying my new Lexus! Kathy was very easygoing, considerate, and a pleasure to work with. I would definitely use Kathy again when purchasing a car. new Lexus! Kathy was very easygoing, considerate, and a pleasure to work with. I would definitely use Kathy again when purchasing a car. More