Peterson Lexus

Very helpful in all areas Very willing to work with me on trade in and new vehicle price. I am and will continue to be a loyal customer and return in the future when I need ano Very willing to work with me on trade in and new vehicle price. I am and will continue to be a loyal customer and return in the future when I need another Lexus More

Best car buying experience I've ever had. I worked with Keith Jensen for some time deliberating over which car to buy. He was so attentive and knowledgeable about the Lexus product and very he I worked with Keith Jensen for some time deliberating over which car to buy. He was so attentive and knowledgeable about the Lexus product and very helpful. It took me over a year to decide on a car; in that time I never felt pressured. Kieth's commitment to his customers and genuine interest in me making the best decision was, frankly, alarming coming from a car dealership. I felt like he had my interests first. I've never worked with a car salesman of this caliber. A significant factor that contributed to my decision to buy another Lexus was my relationship with this dealership and, specifically, to this salesperson. Just go there and you'll understand. Even among Lexus dealers, Peterson is top of the mark. Keith is best of the best. More

Great dealership - "going the extra mile!" Thomas Morgan is great to work with. He went the "extra mile" to find and deliver the exact SUV I was looking for, including exterior & interior color Thomas Morgan is great to work with. He went the "extra mile" to find and deliver the exact SUV I was looking for, including exterior & interior colors and options, even though their dealership didn't have it in stock! The deal was very fair including trade-in value, available rebates & Lexus leasing. Overall, an excellent experience. More

Great service by all of the employeesre Everyone we encountered at the dealership was extremely friendly and helpful. We took the car back to get the windows tinted and they provided us with Everyone we encountered at the dealership was extremely friendly and helpful. We took the car back to get the windows tinted and they provided us with a car for the day. Our salesman Jake Kessler was very helpful and courteous. He was knowledgeable of how everything worked and made sure we understood. Will certainly go back there in the future. More

Excellent Customer Service Joseph was extremely helpful in finding the perfect car for us. His attention to detail and to our needs was exceptional. It was a pleasure working Joseph was extremely helpful in finding the perfect car for us. His attention to detail and to our needs was exceptional. It was a pleasure working with everyone at Peterson Lexus and we would highly recommend them to anyone looking to purchase a new or used car. More

Used ES350 - best dealership experience ever I've been driving/buying/selling cars for over 35 years and this was by far the best experience I've ever had with a dealership. Was in the market for I've been driving/buying/selling cars for over 35 years and this was by far the best experience I've ever had with a dealership. Was in the market for a new (to me) car and saw a couple at Peterson I was interested in. Made an internet inquiry, got on a chat with Lindi. She answered all my questions and hooked me up with Keith who contacted me in less than 15 minutes. Stopped by after work and drove a couple models but there really was no decision - the ES 350 was my baby. Went home to sleep on it, did some more research and called Keith in the morning, asked him for some service records and other documents and told him where I needed to be from a cost perspective. He emailed the records I asked for and called me back after lunch. We settled on what I considered to be a fair and equitable price for both parties and told him I'd take it - done deal. There was absolutely no pressure, no scraping and squabbling over every little thing, just a good honest deal with a handshake and a thoroughly satisfied customer. Assuming the dealership continues to treat me well I will not buy a car anywhere else. This is my dealership and Keith is my "car guy". Thoroughly enjoyable experience, couldn't be happier. More

Positive, Respectful and Informative Joe Jensen was capable of narrowing down the model of car in which we were interested. He helped us understand the features and highlights. He facilat Joe Jensen was capable of narrowing down the model of car in which we were interested. He helped us understand the features and highlights. He facilated the purchasing and did it all with a positive and respectful manner. More

Happy With Service & Our New Rx350 Joseph Jensen was our salesman. He was friendly and low-key and we felt very comfortable working with him. We left the dealership with our 2015 Rx350 Joseph Jensen was our salesman. He was friendly and low-key and we felt very comfortable working with him. We left the dealership with our 2015 Rx350 a week ago and are very pleased. Thank you Joseph! Kathy & Bill Lovin More

Purchased Lexus LX 570 I received excellent and extremely professional service from Keith Shidemantle, Sales Peterson Lexus. I could not be more pleased. I negotiated via te I received excellent and extremely professional service from Keith Shidemantle, Sales Peterson Lexus. I could not be more pleased. I negotiated via telephone as I reside in California, I felt comfortable and had this sense of trust speaking and dealing with Keith Shidemantle; therefore, purchased a Lexus LX 570 via telephone and viewing vehicle on cars.com. Keith also texted me a very well recorded video of the vehicle. Please call and ask for Keith I know you will not have better service from anyone with such confidence and trust. Finally, he gave me a fair priced on my vehicle. The lady in Finance department required a little more following up as my messages were not returned when I called a couple times. I had to contact Keith and he called me or texted me promptly. More

Painless & honest A quick visit to Peterson to look at a used car for my hubby, ended with me driving off in a new SUV! Keith Shidemantle was the perfect 'host' making A quick visit to Peterson to look at a used car for my hubby, ended with me driving off in a new SUV! Keith Shidemantle was the perfect 'host' making our experience fun with his quick wit...which you don't say very often when purchasing a new car! Sarah Theriault in financing was quick, professional & personable. All in all it was a seamless & quick transaction - I'd highly recommend Keith & his team of experts! More