Peterson Lexus

Knowledgeable, Professional, Efficient! This is the second Lexus I've purchased from Peterson Lexus and both purchases were smooth and efficient. My salesman, Keith was very responsive, kno This is the second Lexus I've purchased from Peterson Lexus and both purchases were smooth and efficient. My salesman, Keith was very responsive, knowledgeable, and even delivered my car to North Salt Lake. More

A great experience at Peterson Lexus! We drove 850 miles to get a preowned AWD Lexus. Even though it was the last day of the year and everyone was terribly busy we were treated as if we We drove 850 miles to get a preowned AWD Lexus. Even though it was the last day of the year and everyone was terribly busy we were treated as if we were the only customer. More

Bad Experience!!!! I am very unhappy with my experience buying a certified pre-owned Lexus from Lyle Pearson. Once the sale was handed off to the “finance guy” is where I am very unhappy with my experience buying a certified pre-owned Lexus from Lyle Pearson. Once the sale was handed off to the “finance guy” is where the issues started to surface. Please be advised they will use every sort of dirty sales tactic to get more money from you after you agree to buy the car. Whether it be trying to increase the APR on your loan without telling you, or changing the terms of what was agreed upon to trying to get you to buy GAP insurance on a used car. If you do decide to buy from the company, I would advise you to read all the fine print and be very specific with any requests. More

A great buying experience Very personable and efficient. I got a great car and a great experience. Keith knows his cars and how to make the buying process move quickly. Very personable and efficient. I got a great car and a great experience. Keith knows his cars and how to make the buying process move quickly. More

Worked hard to make a sale! I had a bad experience at another dealership. I found my vehicle on line and called Peterson's. I explained my bad experience, and they worked with I had a bad experience at another dealership. I found my vehicle on line and called Peterson's. I explained my bad experience, and they worked with me very well. Got a great price on my vehicle. I drove for nearly 6 hours to see the vehicle, test drove it, and completed the deal. Amber, Brandon, and Anthony were great to work with. Got the vehicle home (another 6 hour drive) and started going through it. I couldn't find the factory code for the door key pad. I've sent two emails and haven't had a response othere than "I'll get back to you". I feel like they got my money so now I'm just a memory. Still waiting for a response. More

Terrific experience My husband and I had an excellent experience with Peterson Lexus. The staff was knowledgeable about there products they were more than kind and courte My husband and I had an excellent experience with Peterson Lexus. The staff was knowledgeable about there products they were more than kind and courteous to us and to each other . They really worked hard to meet our needs and were extremely patient in explaining all features of our new purchase. Thanks so much guys! More

Dead Car 2 Weeks After Purchase We bought a used 2013 Toyota from Peterson Lexus. We parked it for two weeks in our garage and when we tried to start it, it was dead. We had a grea We bought a used 2013 Toyota from Peterson Lexus. We parked it for two weeks in our garage and when we tried to start it, it was dead. We had a great sales experience, so when I felt like our problem would be easily solved by calling our saleswoman. But, the Lexus and Toyota sides passed me off. They convinced me to take it in for a possible warranty issue, then charged us for a new battery and a service fee. If their pre-owned guarantee doesn't mean that I can drive the car the next time I want to use it, then it's meaningless. More

Excellent experience After having visited a number of dealerships looking for just the right SUV, we tired of the traditional "hard-sell sales pitches" and kept looking. After having visited a number of dealerships looking for just the right SUV, we tired of the traditional "hard-sell sales pitches" and kept looking. Since the Lexus RX 350 was on our list of possibles, we stopped at Peterson Lexus in Boise. Our salesperson was Tiffany Nebeker, a congenial, knowledgable representative, who showed us several options. She explained the purchase process and answered all questions very satisfactorily. Negotiations were generous and fair, and we ended up leaving with the car we wanted. We are very happy with the entire process, and recommend Tiffany for her knowledge and skills. More

Eddie was very patient in helping me decide what I wanted. Eddie met us on the lot at 11 am and directed us to the cars that matched our criteria. After a thorough search and a few test drives, we left without Eddie met us on the lot at 11 am and directed us to the cars that matched our criteria. After a thorough search and a few test drives, we left without a car and without feeling pressure to buy. (I needed to compare cars and deals with other dealers.) After six hours of comparing, we returned to Eddie at Peterson Lexus because of the respectful way he treated us and the selection available. We drove off the lot a few hours later with the car I wanted. Ben Rogers was very helpful in the finance department also. Thanks guys! More

Credit Scam I got scammed by these guys! I thought I could trust them, but they lied straight to my face!! They ran my credit after they found out I bought a car I got scammed by these guys! I thought I could trust them, but they lied straight to my face!! They ran my credit after they found out I bought a car from a different dealership!!! Next time I buy a car, if its a Lexus, I would rather drive across the country rather than buy from these guys. ...I will never give them my business, BEWARE... More