
Peterson Lexus
Boise, ID
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Traci is very easy to work with and is very accommodating.I like the way they keep me informed on the condition of my Lexus and the service required. Their work has beeen very good and they ar accommodating.I like the way they keep me informed on the condition of my Lexus and the service required. Their work has beeen very good and they are aways very professional. More
My experience with the service department has been very positive. I went in for an oil change and a minor issue. Gary made sure everything was taken care of personally. Very helpful and courteous. Thanks positive. I went in for an oil change and a minor issue. Gary made sure everything was taken care of personally. Very helpful and courteous. Thanks. More
Peterson Lexus has always been fantastic to work this and this past experience was no exception! Their level of customer service is one of the best, right next to Nordstrom! I would never consider going any this past experience was no exception! Their level of customer service is one of the best, right next to Nordstrom! I would never consider going any where else to service or buy my cars. More
Gary was a pleasure to work with. He made sure I knew what was going to take place during my visit and an estimate of time while I waited. Great service!! what was going to take place during my visit and an estimate of time while I waited. Great service!! More
Courteous, prompt, responded to all concerns. This was our first example of the care and concern of the area Lexus service. I don't have adequate words to express how mush the service is appreciated. our first example of the care and concern of the area Lexus service. I don't have adequate words to express how mush the service is appreciated. More
I just bought my 5th Lexus on Saturday from Peterson. The #1 reason is Tracy (Lexus Service) and the entire Service Dept. She makes every visit super easy and issue free. Thank you, Tracy. The entire group #1 reason is Tracy (Lexus Service) and the entire Service Dept. She makes every visit super easy and issue free. Thank you, Tracy. The entire group are accomodating, friendly and I honestly feel as though I am visiting friends. Thank you all. More
This visit on May 10, 2012 to Peterson Lexus was perhaps the 5th since buying my Lexus RX450h, all for routine service. As usual, the service was done promptly, very well and with cheer. Well done! And the 5th since buying my Lexus RX450h, all for routine service. As usual, the service was done promptly, very well and with cheer. Well done! And Zach Butler recognized me from behind, in a sitting position and lent his considerable personality to the proceedings. More
The entire staff at Peterson Lexus are friendly, helpful and make me feel valued. The regular service waiting room was crowded so Traci sent me to the Lexus wait room...who knew?! RO # 108162. and make me feel valued. The regular service waiting room was crowded so Traci sent me to the Lexus wait room...who knew?! RO # 108162. More
This was 120k service, so the cost was high; but, Gary gave me a discount, which helped. They gave me a loaner car, and everything went according to plan. gave me a discount, which helped. They gave me a loaner car, and everything went according to plan. More
Friendly, helpful, aware of your time. Waiting room is clean, courtesy shuttle is a nice benefit. The courtesy car is also very convenient when you are busy. clean, courtesy shuttle is a nice benefit. The courtesy car is also very convenient when you are busy. More