
Peterson Lexus
Boise, ID
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RO# 107406 Everything was done ontime they kept me informed on all aspects of the work. Let me know what the thought needs to be done in the future. Very happy with everything will use them more often informed on all aspects of the work. Let me know what the thought needs to be done in the future. Very happy with everything will use them more often. Thanks Greg More
This visit was great. The two previous visits, I was disappointed that the complaint I had about a flapping noise under the hood was not fixed. They said it had been, but it wasn't. I Iive 150 miles a disappointed that the complaint I had about a flapping noise under the hood was not fixed. They said it had been, but it wasn't. I Iive 150 miles away, so it is hard to bring it back. At those visits I also had an inoperable back seat belt which the said was fixed, but also wasn't and they ended up replacing it the following visit. Of course this was a big inconvenience as we have 2 kids. This visit was solely for a service and Traci was great. It was done very quickly, and washed quickly. I have given up asking to have the flapping noise repaired and will live with it. They had said they could see where the inner lining was not well attached, but apparently have been unable to fix it and I gave up asking. More
Peterson has servicd my Lexus every 3000 miles or less and Traci has been my service advisor .Both has been concerned about my needs and has handled them professionally.Somtimes the cost seems excessive , and Traci has been my service advisor .Both has been concerned about my needs and has handled them professionally.Somtimes the cost seems excessive ,yet the work and customer service is outstanding More
RO number 107359 Traci got my work done faster and for RO number 107359 Traci got my work done faster and for less cost than originally ancitipated and washed my car to boot. I waited during my service RO number 107359 Traci got my work done faster and for less cost than originally ancitipated and washed my car to boot. I waited during my service and had somewhere to be so I really appreciated how quick they completed the work. Had a great experience. More
Traci is complete and so efficient. She had the new loaner car ready when I arrived. :) Service was complete and ready when promised and my car was washed and ready to go. Thanks! loaner car ready when I arrived. :) Service was complete and ready when promised and my car was washed and ready to go. Thanks! More
This was a safety recall notice service. Traci set up a convenient appointment, provided a brand-new Lexus RX-350 loaner car, attended to the service job in the time promised; and had a clean car with a fu convenient appointment, provided a brand-new Lexus RX-350 loaner car, attended to the service job in the time promised; and had a clean car with a full tank of gas when promised. What more could one ask for? More
Very professional dealership. All of the employees we have dealt with are great. The facility is clean and appears to operate in a very efficient manner. When we go in foe service they have a car for us have dealt with are great. The facility is clean and appears to operate in a very efficient manner. When we go in foe service they have a car for us to use which is very convenient as we are from out of town. We would highly recommend Peterson to any of our friends. More
Always had super service on our Lexus. We always have them do our service and repair work. Employees are always so very helpful and considerate. Alway satisified. them do our service and repair work. Employees are always so very helpful and considerate. Alway satisified. More
Service on GX470 was great. Peterson provided a brand new loaner car, which most dealers do not even provide any more. Personalized service to the max! new loaner car, which most dealers do not even provide any more. Personalized service to the max! More