Pettus Chrysler Dodge Jeep Ram Farmington

horrible experience "Not very happy with this dealership. While I was buying my car, they said they were going to add a clear coat for paint protection; I thought it was "Not very happy with this dealership. While I was buying my car, they said they were going to add a clear coat for paint protection; I thought it was nice of them, until I am signing paperwork and realize I paid $500 for the clear coat and they didn’t even ask me if that was ok! So then I go to get an emissions test done (which is apparently not required before driving off the lot, the paperwork didn’t specify if the inspection covered safety and emissions, it only says “vehicle inspection notice”. So the shop points out that my safety test expired the day before! (Keep in mind, my temp tags are still valid for a few more days) so I suck it up and pay for the inspection, THAT FAILED!! The shop said my tires were so bald on the inside of all 4 of them that he did not want me driving my car, which Auto Plaz inspectors passed because they didn’t want to replace the tires! So I contact auto plaza Farmington. The manager argued with me saying "so your going to believe THEIR inspectors over mine? they are just trying to sell you new tires" without any care that I drove an unsafe care off of the lot. after 2 days of waiting, driving back and forth and arguing with them, I am finally getting 4 new tires. (they originally only offered me 2 new tires) which would give me a 50% safe car? a 50% passed safety inspection. I would not recommend his dealership. Also, when I got my car back, my rims were COVERED with black oil/dirt. More

Awsome people,eager and close by to get their purpose done. finding out what I was looking for. giving me the straight up price, answering questions on the history of my style automobile. seeing things thru pap finding out what I was looking for. giving me the straight up price, answering questions on the history of my style automobile. seeing things thru paperwork, accessories till further notice. More

Baldwin Family Review As I stated before, Gary Nestor always makes our buying experience a pleasant one and the dealership is second to none. I accidently gave Gary a one s As I stated before, Gary Nestor always makes our buying experience a pleasant one and the dealership is second to none. I accidently gave Gary a one star rating when I meant to give him and the dealership 5 stars. More

Brought 2012 Ram for oil change left with 2015 Big Horn Came in for a oil change for our 2012 Ram and left with a upgrade to a Ram 1500 Big Horn 2015. Walt was very kind and helpful and we enjoyed how smoot Came in for a oil change for our 2012 Ram and left with a upgrade to a Ram 1500 Big Horn 2015. Walt was very kind and helpful and we enjoyed how smoothly everything went! Walt walked us through how to operate our New Ram Big Horn and we are loving it!! More

Mark Easter is what any company wish they had. I've never dealt with a salesman like Mark Easter. This experience was wonderful. No silly sales pitches. Mark didn't tell us what we needed, or what I've never dealt with a salesman like Mark Easter. This experience was wonderful. No silly sales pitches. Mark didn't tell us what we needed, or what options we should have. He asked what we were looking for and showed us the perfect vehicle. He showed us some of the main features of this particular model and tossed us the keys. We came back, sat down, ran some numbers, and left with the vehicle in about 45 minutes time. Smooth transaction. Down to earth, no bs, genuine guy. Thanks for everything! More

Lack of staff communication I dropped off my vehicle before shop was open and left my keys in drop box with information. I had a 9am appointment but I received a call after 10am I dropped off my vehicle before shop was open and left my keys in drop box with information. I had a 9am appointment but I received a call after 10am asking if I would like to schedule a service recall on my Ram I explained the truck was already on your lot. I did not hear back so I called your shop at 3:30pm and ask if my truck was finished (spoke to a male) He said it’s in the shop now. At this time I ask for my keys and the paperwork to be left in locked vehicle when finished. This was not done, made another trip 30 miles round trip for keys On another day. More

Engine Light Liz was great to work with! She is knowable in her job and very easy to understand and work with. Not trying to sell me anything. Just wants to help f Liz was great to work with! She is knowable in her job and very easy to understand and work with. Not trying to sell me anything. Just wants to help fix what's wrong. More