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Pettus Ford De Soto

De Soto, MO

4.4
406 Reviews
Call Dealership (636) 347-2007
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12836 MO-21

De Soto, MO

63020

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406 Reviews of Pettus Ford De Soto

June 19, 2025

Service was fast, intake technician was very informative and helpful. Check out was easy and quick. More

by JIM_BAMBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick/41,Tech 68
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June 14, 2025

Fast easy visit. Very nice staff. No issues at all. Would definitely come back for service in the future. More

by JLBELFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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June 14, 2025

They’ve been emailing the wrong address for way too long and keep doing it even though I’ve unsubscribed. More

by WrongEmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None Ever
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May 31, 2025

We had a Friendly and experienced Sales staff that answered any questions or concerns we had and I would recommend Pettus to anyone interested in purchasing a vehicle. More

by t.taylor90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman
Report | Print
Jun 10, 2025 -

Pettus Ford De Soto responded

Thank you! We’re so glad to hear our sales staff made your experience a positive one by answering all your questions and concerns. We truly appreciate your recommendation and are here whenever you need us! 🚗🙌

May 28, 2025

Always great service. Fast and efficient. Competitive prices. Very friendly. Close to our house. No appointment necessary More

by chuckb628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember their names, but both very nice
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Jun 10, 2025 -

Pettus Ford De Soto responded

Thank you! We’re so glad to be your go-to spot for fast, friendly, and efficient service. It means a lot to hear we’re convenient and competitive—come see us anytime, no appointment needed! 🚗😊🛠️

May 14, 2025

Used mobile service, it was nice to have the service come to me at work More

by LAURA_PANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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May 27, 2025 -

Pettus Ford De Soto responded

Thank you, Laura! We’re so glad you enjoyed the convenience of our mobile service. Being able to take care of your vehicle while you’re at work is what it’s all about—quick, easy, and hassle-free. We appreciate your trust and look forward to helping you again! 🚗🔧📍

April 29, 2025

very convenient to have all the work done at my place of work. Satisfied with the work done on my car just wish someone would have given me all the fees and taxes total before getting work done. i dont li More

by JODI.RADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know their names never met them.
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May 13, 2025 -

Pettus Ford De Soto responded

Thank you for the 5-star review, Jodi! We’re glad to hear the convenience of having the work done at your workplace was a positive experience and that you were satisfied with the service overall. We also appreciate your honest feedback about the pricing transparency—you’re absolutely right, and we’ll take that to heart. We’ll work on improving our communication around fees and totals so there are no surprises in the future. Thank you again for your support and helpful input!

April 26, 2025

quick in and out Very good with all communication. Service person very helpful explained all future needs More

by RANDYWILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
???? I allen
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May 13, 2025 -

Pettus Ford De Soto responded

Thank you, Randy! We’re glad to hear your visit was quick and smooth, and that our team communicated everything clearly. It’s great to know your service advisor was helpful in explaining future needs—we’re always here to keep you informed and taken care of. Appreciate the kind words!

April 24, 2025

Best experience I’ve had buying a vehicle and great customer service. I would recommend them to anybody and Marcus was great! More

by kjr_06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
May 13, 2025 -

Pettus Ford De Soto responded

Thank you for the awesome review! We’re so glad to hear this was your best vehicle-buying experience and that Marcus took great care of you. We truly appreciate the recommendation and look forward to helping you or anyone you send our way!

April 21, 2025

Everything was completed in a timely manner, and Lizzy was super helpful. I have been getting oil changes here for years, and will keep going back. More

by johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy
Report | Print
Apr 21, 2025 -

Pettus Ford De Soto responded

Thank you so much for the continued trust and support! We’re glad to hear everything was completed on time and that Lizzy took great care of you. We truly appreciate your loyalty over the years and look forward to seeing you again for your next visit!

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