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Pettus Ford De Soto

De Soto, MO

4.4
406 Reviews

12836 MO-21

De Soto, MO

63020

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406 Reviews of Pettus Ford De Soto

April 27, 2017

You guys work miracles Myles worked mericles. You knew exactly what I wanted and help me get it. Thank you so much for all your help it's greatly appreciated More

by Trishawn100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Becquette
April 26, 2017

Lacking knowledge I purchased a used Chevy truck on 4-25-17 and the sales person couldn't answer any of my questions about the truck. He knew a couple of days ahead of More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
April 06, 2017

Easiest car purchase Miles and Jeff were amazing to work with! The made the process simple and fun! Miles was informative and knowledgeable. He pulled six cars for us to t More

by Erinscurls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff elliott, Myles Becquette
March 17, 2017

Everyone should be treated with equality. I called a day before asking about car. Kinda got run around. My boyfriend called next day and had an answer if was available with in minutes. We went More

by Sheila77
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myles Becquette
Mar 29, 2017 -

Pettus Ford De Soto responded

Dear Sheila77, On behalf of Auto Plaza Ford De Soto, I would like to apologize for your frustrating experience with our sales department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Jeff Higginbotham Customer Satisfaction Manager Cell# 573-631-6836

Mar 30, 2017 -

Sheila77 responded

I will not be shopping there nor will send friends or family. Also Aaron hedicke has not received his 100.00 referral. My cell is 573-701-6333.

March 15, 2017

Purchased 2016 Lincoln Navigator I had a very positive transaction with Auto Plaza Ford. The purchase was smooth, they proved well for financing rates, and the people were great! I More

by Shopper221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb McClain
February 24, 2017

Friendly, welcoming atmosphere I visited this dealership after being put off for two days by another one. What a great decision it was. Everyone was friendly and welcoming, and desp More

by woman driver50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Kayser
February 21, 2017

Worth the drive We had been to other dealers that either were not courteous or not willing to negotiate. Auto Plaza Ford had a vehicle with everything we were looking More

by TNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Becquette
February 17, 2017

great time Troy and Paul were great to work with. we were unsure about what we wanted and they showed us many options. they made everything easy. good experience More

by misdeb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul levin, Troy Kayser
February 16, 2017

our salesman Myles was super fantastic!! Our salesman worked to find us what we was looking for with out being pushy. We appreciates that. I dont care for pushy salesman that breathe down you More

by garland white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Becquette
January 11, 2015

Exceeded my expectation we were shopping for For Escape. Staff at Auto Plaza were very helpful and honest, even though we were not ready to buy yet, until our old car goes o More

by ffjabbari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Nader