Back

Pettus Ford De Soto

De Soto, MO

4.4
406 Reviews

12836 MO-21

De Soto, MO

63020

Directions

By Type

406 Reviews of Pettus Ford De Soto

April 02, 2025

Service was good, they dropped my vehicle off to my house when service was complete lizzy was great to deal with and very helpful and able to answer all my questions, price was a little higher than expected More

by mcoile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizzy uthoff
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the thoughtful feedback! We’re glad to hear Lizzy took great care of you and that the pickup and drop-off service made things more convenient. We appreciate you pointing out the details about the pricing and mirror/cup holder concerns—your input helps us improve. If there’s anything we can do to follow up or address those issues further, don’t hesitate to reach out. We truly value your business and look forward to serving you again!

March 29, 2025

Great customer service. I had called in to set up an appointment to bring my car in for an oil change but had a last minute meeting pop up and when I had called in I was off More

by BILLYSMUSTANGS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the fantastic review! We’re thrilled to hear that our pickup and drop-off service helped save you time and made your day a little easier. It means a lot that you choose Pettus Ford De Soto over closer options—we’re honored by your trust and truly appreciate the recommendation. We’ll be here whenever you need us!

March 29, 2025

Good experience. Nice and respectful. Gave me a fair price for the trade in and for the new car. More

by smkclk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We’re glad to hear you had a good experience and felt respected throughout the process. It’s awesome to know you were happy with both your trade-in value and your new car deal. We appreciate your business and hope you’re loving your new ride!

March 25, 2025

Tracy went out of his way to get the we were looking for and went over everything we ask question about It was a very good experience More

by bigllildump
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We’re so glad to hear Tracy went above and beyond to help you find exactly what you were looking for and took the time to answer all your questions. We’re happy it was a great experience and truly appreciate you choosing Pettus!

March 25, 2025

My husband and I put Wyatt to work! He was great and was willing to get any vehicle that we wanted to check out! Our 3 hour trip was well worth the experience at Pettus Automotive! More

by sam_mcgraw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the wonderful review! We’re glad Wyatt was up for the challenge—he’s always ready to go the extra mile (or three hours in your case!). It means a lot that you made the trip to see us, and we’re thrilled it was worth it. Enjoy your new vehicle, and thank you for being part of the Pettus family!

March 21, 2025

Great staff and great service 15 words 15 more words and another 15 words. Good grief! More

by CBEYER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We really appreciate your sense of humor—and your kind words about our staff and service. We’re always here when you need us, and we’re grateful to have customers like you!

March 21, 2025

Quick lane was fast and courteous. I would definitely recommend them to my friends. Thank you More

by MERDIGARLAND
Recommend Dealer
Yes
Employees Worked With
The gentleman at the desk was cool.
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you, Merdigarland! We’re glad to hear your experience at Quick Lane was fast and courteous—that’s exactly what we aim for! We appreciate your recommendation and look forward to seeing you again!

March 21, 2025

Very friendly people and great service, amazing sales staff. We’ve only had great service. More

by rzacher50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent ward, Devon ward, The entire service department
Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the kind words! We’re thrilled to hear you’ve consistently had great experiences with our team. From sales to service, we truly appreciate your continued support and look forward to helping you again in the future!

March 16, 2025

Great service. They were very attentive and kept me updated on the service performed and what cost would be. More

by FYRMNJONMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 17, 2025 -

Pettus Ford De Soto responded

Hi there, Thank you for the 5-star review! We’re glad to hear that our team provided attentive service and kept you informed every step of the way. Transparency and customer satisfaction are our top priorities, and we truly appreciate your support! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

November 27, 2024

My salesman was Wyatt Jessen and he did a great job. He helped me get exactly what I was looking for and made the process very smooth. He has also checked up to make sure everything was goin good with t More

by christianmoulton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Jessen
...
5
...