Phil Long Ford of Raton

The best service there is. We never had to leave home they brought the vehicle to us for a test drive and we handled all the paper work at home. Thank you Frank! they brought the vehicle to us for a test drive and we handled all the paper work at home. Thank you Frank! More

My vehicle needed to have a few things done to it, so I took it in. The experience was great as usual. Quick turnaround and great customer service as I have always experienced. took it in. The experience was great as usual. Quick turnaround and great customer service as I have always experienced. More

Great , Frank Cimino is a trust worthy man. Very helpful. I have bought two new vehicles from him in the past four years. I will continue to shop Phil long I have bought two new vehicles from him in the past four years. I will continue to shop Phil long More

Five Star Service I just want to say that Luis and Pet are very professional. It makes a difference when the service department knows there product and thet absolutely I just want to say that Luis and Pet are very professional. It makes a difference when the service department knows there product and thet absolutely now Ford. Thank you Raton Ford. More

Good service Working with that dealer is friendly with great service We have bought two trucks and now bought a Highlander which they got from another dealer. Wi Working with that dealer is friendly with great service We have bought two trucks and now bought a Highlander which they got from another dealer. Will go back again when we need a new car. More

Long distance service Thank you for ordering installing and servicing our Pickup since we live out so far. Great scheduling and nice area to shop while truck is being work Thank you for ordering installing and servicing our Pickup since we live out so far. Great scheduling and nice area to shop while truck is being worked on. More

Escape Jeremy was spot on with what I was looking for. Everything went really well for us. Very professional in his dealings with me during the process. Jeremy was spot on with what I was looking for. Everything went really well for us. Very professional in his dealings with me during the process. More

Excellent Sales and Service! Phil Long Ford of Raton jumped over hurdles, through hoops and over buildings to help me get the right SUV for my budget! I got an Explorer Sport and Phil Long Ford of Raton jumped over hurdles, through hoops and over buildings to help me get the right SUV for my budget! I got an Explorer Sport and I just love it. Thank you Phil Long Ford of Raton! More

Wonderful! Love this dealership! Cliff Santisteven our sales consultant was wonderful. We went looking for a used car cause we thought a new car was out of the q Love this dealership! Cliff Santisteven our sales consultant was wonderful. We went looking for a used car cause we thought a new car was out of the question. He got us in a new 2017 Ford Escape SE for less than what a used car would have cost us. Jamie Passarelli, the general manager, crunch the numbers and helped us with financing along with Greg Gutierrez. Greg got our payments down below what Jamie quoted us which was wonderful! These are a great bunch of guys and very patient and they don't pressure you into buying. I referred my son and they bought a new Ford Escape today also. They live in Pueblo and we spent most of the day at the dealership cause son couldn't make up his mind. lol Cliff was wonderful and listened to all my son's concerns and they finally settled on an Escape. Son says he will be buying his Mustang from them when he is ready to buy one. They have wonderful customer service with no high pressure sales tactics. They actually listen to what you want and need in a vehicle and don't push you into something you don't! They want you happy! More

Vehicle Purchase Overall, we are satisfied with our purchasing experience. We encountered some disappointment after the sale when we learned that some of the features Overall, we are satisfied with our purchasing experience. We encountered some disappointment after the sale when we learned that some of the features we were told were included on this vehicle were in fact not. Aside from that, and a minor glitch regarding the auxiliary equipment on the vehicle traded in, we believe we were fairly treated in regard to price and trade value. Better communication and dealer knowledge of the options on the vehicle acquired would have enhanced the experience but we are prepared to abide by the transaction. More