Phil Long Kia of Motor City - Service Center

Ihave total faith in the great job they do on our Sorento The service facility is very accommodating and professional. The personnel gives me information of what they can do and not what they can't. Repairs The service facility is very accommodating and professional. The personnel gives me information of what they can do and not what they can't. Repairs are done in a very timely manner with high quality. More

Always excellent service and customer service. Always gives me the option of what may need to b done without pressure. I recommend them highly as gives me the option of what may need to b done without pressure. I recommend them highly as More

My car was completed in a no time. I received text messages and was kept in the loop at all times. Overall a great experience. messages and was kept in the loop at all times. Overall a great experience. More

We purchased our Kia Sorrento from this dealership and have always been treated with respect. Ty and Dario are very professional and helpful. Service department is diligent and I am in and out in an Accep have always been treated with respect. Ty and Dario are very professional and helpful. Service department is diligent and I am in and out in an Acceptable amount of time. More

Amazing service jerri is always willing to lend a helping hand I appreciate the Honestly that comes out of the shop! It’s hard being a woman and going in to a place like this these guys and ladies are very t hand I appreciate the Honestly that comes out of the shop! It’s hard being a woman and going in to a place like this these guys and ladies are very trustworthy. Thank you More

I like this dealership service department. Every time I take my car in for service. They do and excellent service. Thank you for your great service. take my car in for service. They do and excellent service. Thank you for your great service. More

This was the first time bringing my vehicle to Kia for service and they did a great job! Dario was a great rep to work with! service and they did a great job! Dario was a great rep to work with! More

Oil change I’ve been taking my vehicles to Phil Long KIA sinc I was stationed here in 2011 and I’m going to keep bringing them for services. I’ve been taking my vehicles to Phil Long KIA sinc I was stationed here in 2011 and I’m going to keep bringing them for services. More

Rude and unhelpful My son took his car in with a very specific problem and was quite descriptive with explaining what his car is doing. The tech obviously knew exactly w My son took his car in with a very specific problem and was quite descriptive with explaining what his car is doing. The tech obviously knew exactly what the problem was when he asked my son "does it not let your RPMs go above 2000" or "does the check engine light flash really fast?" When my son answered yes to both questions, the guy just say "oh, I dont know". My son was told that there is nothing wrong with his car and "if it happens again, have the car towed to us". What a bunch of unprofessional xxxxx. Why would anyone have their car worked on by these people? More

The service dept. was very professional, helpful, and prompt with the service of my car. I will be returning when I need service in the future. prompt with the service of my car. I will be returning when I need service in the future. More