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Phil Long Kia of Motor City - Service Center

Colorado Springs, CO

4.4
136 Reviews

136 Reviews of Phil Long Kia of Motor City - Service Center

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September 04, 2020

Johnathon is the best tech out there. Great to have him.. He did a great job of clarifying information that on its own was cumbersome. More

by lloydgwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon
Sep 08, 2020 -

Phil Long Kia of Motor City responded

We are very happy Johnathon provided you with such a positive experience! Have a great day!

August 31, 2020

I brought my car in last week for maintenance, and the service was top notch, as well as Dario's explanation of what was involved in the check ups done. He was very professional, and knowledgable. More

by rick blessing
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 02, 2020 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us! Thank you for the kind words you had to share about Dario. We look forward to your next visit and hope you have a great day!

August 18, 2020

Efficient and friendly.Service was quick and they kept Efficient and friendly. Service was quick and they kept me updated through the whole thing. Video from technician is a good idea. Jonathan was good. More

by matt.w.laird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
July 08, 2020

Ty and Greg is great they honored our agreement and fixed my brakes plus a loaner car. I recommend everyone to buy a car here and get services done More

by bully331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty and Greg
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Thank you for sharing your positive experience! We appreciate the kind words you had to share about Ty and Greg. We look forward to your next visit and hope you have a great day!

July 07, 2020

A week ago we took our Chevrolet HHR in to get multiple services done and we Specifically told Dario to make sure he check the brakes also because the brakes are grinding but Dario Never looked at the brak More

by Angelic B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
June 29, 2020

on time and well done. all good people at KIA. Mario knows his work and is friendly. I really don't need to say anymore since it was well done. More

by gomusicmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miaro
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the kind words you had to share about Mario. We hope you have a great day!

June 27, 2020

I had to get a recall checked. I had an appointment and they were ready for me. The staff was friendly and efficient. The work was completed on time. (I only remember the name of one staff member.) More

by seteutonico
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 27, 2020

Recall was completed, tried to say I needed unnecessary work They pointed to some oil drips (from a recent oil change) and tried to con me into a $900 + head gasket repair. Always get a second opinion. Recall More

by Skippy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Skippy, thank you for taking the time to share your experience with us. We appreciate your honest feedback and will be using it to further improve our services. Have a great day!

June 19, 2020

Great service. Great customer Care representative. Everything was explained clearly. Looking forward to going back to Phil Long KIA for more service on my Seltos. Joe Barrera More

by jjbarr46
Recommend Dealer
Yes
Employees Worked With
Dario Arranda; Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Joe, we're happy to hear you had such a positive experience with our team! We look forward to your next visit as well and hope you have a great day!

June 08, 2020

He was very nice, explained everything and the entire visit didn't take long at all. He remembered my previous visit and was super personable. More

by beate.swanson12
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

We are happy to hear that Jonathan provided you with such a great experience. We look forward to your next visit and hope you have a great day!

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