Phil Long Lincoln

Outstanding car dealership with competent salesmen I always have anxiety going to Car dealerships but it was different with Phil Long Ford. Geoff and Mike were amazing salesmen who were helpful, non-p I always have anxiety going to Car dealerships but it was different with Phil Long Ford. Geoff and Mike were amazing salesmen who were helpful, non-pushy and went over and above to ensure my car buying experience was the best around. They informed me of my options and gave suggestions but never once pushed anything on me. They even helped me save money buy combining car packages to ensure I got the perfect ride. I Highly recommend Phil Long Ford in Motor City!!! More

Outstanding Customer Service at Phil Long Lincoln Just brought my F-150 to this dealer for replacement of protective coating on passenger door. Daniel Biedron was my service advisor. Daniel went above Just brought my F-150 to this dealer for replacement of protective coating on passenger door. Daniel Biedron was my service advisor. Daniel went above and beyond. Replacing the coating on all 4 doors. He also recommended my 5000 mile service since I was heading on a long trip. Got the truck back very quickly. Even though I live in northern Colorado Springs and driving down to Motor City is quite a bit farther dealing with Daniel from here on out is 100 percent worth the drive. More

Lincoln MKZ Service I took my 2012 MKZ in for air bag recall. The dash had to be removed and the finished product looked like new. I also had a small dent in the hood w I took my 2012 MKZ in for air bag recall. The dash had to be removed and the finished product looked like new. I also had a small dent in the hood which was repaired by paintless dent removal. Also looked like new. More

Excellent response when needed service My 3-plus year battery decided to give me trouble during a snow storm. Jordan in the service department asurred me to come in if possible. He immedi My 3-plus year battery decided to give me trouble during a snow storm. Jordan in the service department asurred me to come in if possible. He immediately ordered a diagnostic to rule out other issues. The entire time there everyone I interacted with was helpful, polite and knowledgeable. More

My beautiful new car Brice the salesman was very accommodating, informative, and spent time showing me all the gadgets. The area was clean and bright. The tire pressure wa Brice the salesman was very accommodating, informative, and spent time showing me all the gadgets. The area was clean and bright. The tire pressure was all over the gage. The service department could have done a better job setting the car up. The accessory department did a fine job putting the extras on the car. I have had serious problems with the service dept. in the past. More

Car buying Robert was incredibly helpful in getting me the vehicle that was right for me with terms I wanted. He made sure my rental was returned promptly and we Robert was incredibly helpful in getting me the vehicle that was right for me with terms I wanted. He made sure my rental was returned promptly and went out of his way to accommodate my needs and requests. This is my second purchase from Phil Long Lincoln and Robert is the person to see for a smooth car buying experience. More

Lincoln MKX For the most part the buying experience was great until the surprise at finance. We worked with sales and came to a payment that we were happy with, o For the most part the buying experience was great until the surprise at finance. We worked with sales and came to a payment that we were happy with, only to find at finance that because we should get an extended warranty on high $$ parts the payment would go up. We almost cancelled. The finance rep says sales does not know the details to do this. I believe they should, or at least be able to give the customer a heads up of what to expect. More

60000 mile service I went in for oil change, and realized were do for 60,000 mile service. The service advisor arranged a loaner car immediately and fit us in to get the I went in for oil change, and realized were do for 60,000 mile service. The service advisor arranged a loaner car immediately and fit us in to get the service done in the afternoon. Saved us rescheduling, and didn’t waste any time! Very accommodating. Thanks More

MKC Maintenance Took MKC in for maintenance. Work was completed well and on time. Staff was very professional. Staff made me aware of future issues with car and arran Took MKC in for maintenance. Work was completed well and on time. Staff was very professional. Staff made me aware of future issues with car and arranged for a loaner car for next visit. More

Body damage repair Jess took wonderful care of my MKC that was hit on the drivers door in a parking lot. This dealership completed work on time and exceeded my expectati Jess took wonderful care of my MKC that was hit on the drivers door in a parking lot. This dealership completed work on time and exceeded my expectations. The general manager has assisted me in my last 4 Lincolns out of 5 we have leased. Always willing to go beyond the normal for all customers. You want an excellent luxury car, go get a Lincoln... More