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Phil Smith Kia

Lighthouse Point, FL

4.8
882 Reviews
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4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 882 reviews

May 06, 2021

They were very persistent to determine where the unknown noise was coming from. Knowledgeable and friendly service. Dealership was very clean and my car was returned cleaner than when I brought it in. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil - the service manager who followed my car every step of the way... even on his day off., Bjion Campbell, Ameer Ali
May 06, 2021 -

Phil Smith Kia responded

Hi Mary! Glad we could determine the issue. Thanks so much for sharing your experience. We appreciate your business and look forward to being of service to you again in the future!

May 06, 2021

I have a Kia dealership closer to me that I skip just to go to Phil Smith Kia for service. They are honest and helpful. I look forward to possibly buying a new car there! More

by DPlevka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martine, Brandyn
May 06, 2021 -

Phil Smith Kia responded

Thanks, DPlevka! Thank you for your kind words. We appreciate your loyalty and look forward to helping you find a new vehicle when you are ready!

May 06, 2021

I have had good service every time I have been there. Friendly staff and they worked me in even though I did not have an appointment. More

by Jack daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
May 08, 2021 -

Phil Smith Kia responded

Hi Jack! Thank you for your kind words. We appreciate your loyalty and look forward to seeing you next time!

May 06, 2021

I cannot explain how you guys got me qualified for the car that I purchased I can say that you were positive from the very beginning when I wasn’t. Amazing grace. I am so grateful and my actions will indi More

by Haroldclaiborne1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, Monica Aguado, Charles Lugo
May 06, 2021 -

Phil Smith Kia responded

Thanks again, Haroldclaiborne1! We won’t stop until our customers are truly satisfied. We are so glad that our team could help you. Thank you for choosing Phil Smith Kia!

May 06, 2021

Love the my salesman Charles lugo and Monica they true professionals at what they do I was in and out in no time love my Kia Sportage once again go see Charlie lugo at Phil smith kia More

by Haroldclaiborne1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lugo
May 06, 2021 -

Phil Smith Kia responded

Charles and Monica will be thrilled to hear your kind words, Haroldclaiborne1! Thank you for your review and recommendation. We appreciate your business!

May 07, 2021 -

Haroldclaiborne1 responded

Thanks again Charles, Monica, Dawn, you guys are the BEST !!Professionalism at its best !! I’m still taking it all In. I feel so blessed thanks again guys. May the grace of God be with you all the time as well as your families. God bless.

May 02, 2021

I enjoyed my experience at Phil Smith. Charles Lugo was a true professional and provided options so that I was informed and happy with my purchase. More

by Wormwoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lugo, Jorge Cardoso
May 03, 2021 -

Phil Smith Kia responded

Thank you for your review, Wormwoods! Charles will be thrilled to hear that he was so helpful. We appreciate your business!

May 02, 2021

Outstanding! Amir is great! Multitask, professional, courteous! I also talked to the Service Manager, Phil. Obviously, leadership Comes from the top! Great team and great leadership. Promote all ASAP! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Preston Seiler
May 03, 2021 -

Phil Smith Kia responded

Thank you for your review and recommendation, Mike! The team will be so pleased to hear your kind words. We appreciate your business and look forward to being of service to you again in the future.

May 02, 2021

Super friendly and helpful staff. Bjion and Tracy in the service area always remember little things about me in between visits (which is normally a lot of time in between). I legitimately know nothing about More

by Jessfitz14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy!, Bjion Campbell
May 03, 2021 -

Phil Smith Kia responded

Thank you for your awesome review, Jessfitz14! We strive to provide the very best service to our customers and we are thrilled that is what you experience when you visit. Thank you for being such a loyal customer!

April 26, 2021

The service department as well as the service manager are very honest, helpful and reliable. I would recommend them to anyone that I know. Thank you. More

by Kia4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Preston Seiler
Apr 27, 2021 -

Phil Smith Kia responded

We are delighted to hear that you had such a experience, Kia4life! We appreciate your review and recommendation. Thank you for your business!

April 25, 2021

The procedures for service at Phil Smith are not only safe and clean but amazingly efficient and top notch. Staff could not be more courteous ! More

by vsovinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Preston Seiler, Edson Dealmeida
Apr 26, 2021 -

Phil Smith Kia responded

That’s great to hear, vsovinnie! Thank you for sharing your experience. Our team will be so pleased to hear your kind words. Thank you for choosing Phil Smith Kia!

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