"Superb place, excellent sales rep and service."
The Sales Rep (Mr. Rockie Dobson) was very professional and he did everything he could to accommodate our needs. 100 stars to the sales representative.
"The GM can't even GM"
I Worte about a previous experience about Phil Smith KIA and it was never resolved in a manner that was fitting for me. Every single time Phil Smith is making it my responsibility to Call them so they can just respond by saying " Oh so-and-so is busy they'll call you back" guess what Im not calling Phil Smith just to get that run around. If the GM wants to remedy the situation, he should carve out 5 minutes in his day, pick up the phone, and call his customers. Leave a Voicemail if he's so scared in dealing with customers. The fact that Phil Smith KIA has zero follow through when dealing with customer service is down right deplorable.
"Ed's Kia Forte5 Purchase"
- Ed's Kia Forte 5 Purchase
When I arrived I was immediately greeted by the sales manager,Chris, and a salesman, Marc, after we discussed what I was looking for and my budget, they showed me several possible vehicles which were discounted from the original MSRP and the finance programs that I was qualified for. I went for a test drive and made my selection of a beautiful Kia Forte 5 EX and the rest of the purchase process was simple and smooth.
Employees Worked With
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