Phil Smith Kia

I liked the fact that I could drop my car off and you have it that, if we don't or can't wait for our car, you have the means or transportation to take us to another location. Thank you Rhonnie, for, your great service, the communication, and overall being professional.

Everyone did their job well and went out of their way to try to make a deal at a fair price. Michael is a good salesman, easy to work with and went out of his way for me, Camila went above and beyond to make sure the car I saw online had the features and accessories listed correctly. Sales Manager Gerard was a pleasure to deal with as well. My only point of discomfort was the GM made me feel like he was taking a loss on the deal offered to me and that they were doing me a favor selling me the car for the advertised price.

The team was ready to take my car right at the appointment time. Everyone was very friendly and helpful, answered my questions, and kept me informed. The waiting area is very nice as well and having WiFi was super helpful. It was a great experience, worlds apart from when I used to go to the VW place. I appreciated the team being mindful of my time and getting everything done so quickly. Would definitely recommend people to buy a car here and get it serviced here.

The Sales Rep (Mr. Rockie Dobson) was very professional and he did everything he could to accommodate our needs. 100 stars to the sales representative.

I Worte about a previous experience about Phil Smith KIA and it was never resolved in a manner that was fitting for me. Every single time Phil Smith is making it my responsibility to Call them so they can just respond by saying " Oh so-and-so is busy they'll call you back" guess what Im not calling Phil Smith just to get that run around. If the GM wants to remedy the situation, he should carve out 5 minutes in his day, pick up the phone, and call his customers. Leave a Voicemail if he's so scared in dealing with customers. The fact that Phil Smith KIA has zero follow through when dealing with customer service is down right deplorable.

When I arrived I was immediately greeted by the sales manager,Chris, and a salesman, Marc, after we discussed what I was looking for and my budget, they showed me several possible vehicles which were discounted from the original MSRP and the finance programs that I was qualified for. I went for a test drive and made my selection of a beautiful Kia Forte 5 EX and the rest of the purchase process was simple and smooth.

My wife look to purchase a new 2017 Sportage EX with premium package Price complete at 29095. Sales person Brian scammed my family by bringing the vehicle price offer to 31994 and not showing us that increase. Brought the work out sheet and just started to going over the down payment and monthly payment. Not paying attention and distracted with our two small one and three years old kids and to separate me and wife when she when to meet the finance manger by bringing me out to the New car to setup Uvo system so I wouldn't catch the increase while she when to sign. These are the tactical moves made and to future buyer BEWARE of Phil Smith and there staff. Brian the scammer

They made me feel like family. I made new friends. They gave me red carpet treatment. Howard, my sales associate, has such a sense of humor which made me feel at ease. There wasn't a competitive atmosphere between the sales associates. They all work so well together! I really enjoyed my time there. I Love the vehicle I purchased. Thank you, Howard Blodgett (Sales Associate), Mark Geletka (finance officer), Charlie Myers (General Manager), Stephen Govan (Service Advisor) and all the wonderful people at Phil Smith Kia!

Scott was very helpful and made sure everything was done as promised. He explained everything and emailed me the results of the diagnostic. He made helpful suggestions, some of which I'll be back next week to do, and no pressure to purchase. I was delighted with the service I received. My car was returned vacuumed and freshly washed. I almost didn't recognize it as my car.

This dealership has incredible service. The building was just rebuilt and really nice! They offer a 20 year 200,000 mile warranty..... My father in law reffered me to the salesmen ROCKY who got him a great deal on a 2017 Sportage (which he loves). Within 6 months my wife and I purchased a 2016 Soul, and a 2017 Sportage for ourselves. The salesmen ROCKY sold us all 3 cars. He was honest, patient, and fought to get us a good deal. Do not deal with anyone else go straight to ROCKY for a guaranteed stellar experience. Him and the managers stand together and don't play games like other dealship (sawgrass ford). We love our Kias and when you get them serviced they have free donuts, coffee, bottled water, TV, shuttle service, and car wash. I went to multiple Ford locations and had a horrible experience. Don't waiste your time just go to straight to Phil Smith Kia and test drive.