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Phil Smith Kia

Lighthouse Point, FL

4.8
882 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 882 reviews

November 06, 2019

GREAT SERVICE Rockie Dobson was a good salesman. He answer all my questions. The only problem it takes so long to buy a car. But would buy another car from them More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Nov 06, 2019 -

Phil Smith Kia responded

Hi Janet, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future.

November 05, 2019

THE TELLURIDE ROCKY WAS GREAT. PROFESSIONAL AND PERSONAL.. THE EXPERIENCE WAS PAINLESS. IT IS OUR THIRD CAR FROM THIS DEALERSHIP AND EACH TIME IT GETS BETTER. THAN More

by JOE 2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 06, 2019 -

Phil Smith Kia responded

Hi Joe, thanks for the feedback. Quality service is what we aim for every single time. It's great to see hear you had a wonderful experience with us and we can't wait to see you again!

October 27, 2019

awesome service Me service rep Hilary was awesome . She got me in and out quickly . The service manager Rachael is also great I have spoke with her a couple times and More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary and Rachael the service manager
Oct 28, 2019 -

Phil Smith Kia responded

Hi Deb, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

October 19, 2019

Fair and Honest Our salesman Charles Lugo was extremely thorough and personable. He answered all of our questions with patience and professionalism. We will definitel More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Karel Johnston, Charles Lugo
Oct 19, 2019 -

Phil Smith Kia responded

Hi Deb, thanks for the feedback! We appreciate it. Our goal is to assist our customers with whatever they need. Glad to see you had a wonderful experience with us and we look forward to assisting you again!

October 14, 2019

Customer Service I love my new 2020 Forte that Charles helped me choose! This location is very patient and super professional, thank you Phil Smith Team for your amazi More

by vrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Charles Lugo
Oct 14, 2019 -

Phil Smith Kia responded

Hi! Thanks for taking the time to give us a review! At Phil Smith Kia, your satisfaction is our top priority. We're happy to see you enjoyed your time and look forward to seeing you again!

October 13, 2019

My KIA day Awesome experience! Great customer service! My sales guy Diego was awesome. Monica in finance also awesome. My wait at the dealership was 1 hour and 1 More

by Imari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Diego Dias
Oct 14, 2019 -

Phil Smith Kia responded

Hi! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

October 04, 2019

I appreciate being treated like a human. I don’t want employees to act like I put chum in the water. Once again thank you for treating me like a human. More

by Ermfree
Recommend Dealer
Yes
Employees Worked With
Charles Lugo
Oct 05, 2019 -

Phil Smith Kia responded

Hi! Thanks for the feedback. We work hard to give our customers exceptional service and try our best to treat them like family. Thanks for choosing us and we hope to see you again.

September 07, 2019

Scott Kaduk was wonderful. He was knowledgeable and helpful. Scott spend a long time with us and seemed to really care. I would highly recommend Phil Smith Kia and especially Scott Kaduk. Monica was also very pa More

by Marisol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Scott Kaduk
Sep 16, 2019 -

Phil Smith Kia responded

Hi Marisol! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

August 29, 2019

I AM HAPPY WITH MY TELLURIDE Edson, my salesperson, was very professional and knowledgeable about Kia vehicles. During my test drive, he explained to me all of the safety feature More

by JOHNNYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
Sep 04, 2019 -

Phil Smith Kia responded

John, Thank you so much for the positive feedback. The Telluride is a great vehicle. Congratulations and we wish you the best with your new full-size SUV. Edson is a great salesperson and very professional. We are thankful to have him as part of our team. As always, we appreciate customers like yourself, and if there is anything you need for your vehicle, please let us know. Thanks again and drive safe!

August 27, 2019

We were so impressed with Rockie Dobson We traded in our car for a new car and our payments are less! We didn’t expect that and are very surprised. Rockie is so helpful and courteous and h More

by Kia sorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 04, 2019 -

Phil Smith Kia responded

Thank you for your positive feedback. We are always excited to hear from our customers who we are able to help with our vehicle exchange program. Lowering your monthly payment is always great, especially if we can get you in a newer car. Once again, thank you for trusting us with your business. We appreciate you!

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