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Phil Smith Kia
Lighthouse Point, FL
885 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 885 reviews
August 17, 2016
FIVE TIME repeat customer!!! This our 5th car from Phil Smith Kia. Words can't express how the entire team goes out of their way for their customers. Their extra special attenti This our 5th car from Phil Smith Kia. Words can't express how the entire team goes out of their way for their customers. Their extra special attention is amazing, they always make sure we are happy! More
by daviems
Employees Worked With
James, Rockie Dobson, John Riley
August 15, 2016
Great experience. Knowledgeable and friendly staff. Would recommend Phil Smith Kia. Very helpful and very knowledgeable about their products. Everyone was friendly and helpful. This is the second car I' Would recommend Phil Smith Kia. Very helpful and very knowledgeable about their products. Everyone was friendly and helpful. This is the second car I've purchased from them. More
by ER123
Employees Worked With
Fabio and Arturo
August 14, 2016
Great experience My husband and I went to trade in our Optima for a new one. We knew what we wanted and how much we want to spend. We had a great experience at Phil S My husband and I went to trade in our Optima for a new one. We knew what we wanted and how much we want to spend. We had a great experience at Phil Smith, no hassle and no BS. Our salesman, Rockie was great and finance guy, John was also. Would definitely recommend this dealership to anyone. More
by Antonietta75
Employees Worked With
Rockie Dobson, John Riley
August 13, 2016
Bought 2 Kia Optimas for my husband & myself From the time we walked up to the front door and were greeted by Stephen Govan, we knew we were in good hands. Stephen was not only helpful and friend From the time we walked up to the front door and were greeted by Stephen Govan, we knew we were in good hands. Stephen was not only helpful and friendly, but his knowledge of the inventory and his nonaggressive style made us feel very comfortable. We decided on a car (then TWO cars), and Stephen consulted with Anthony Lanzaro to reach an awesome deal for us. John Riley kept everything professional and organized during the financing portion of our night, and was knowledgeable and friendly as well. All of our questions were answered, and we were completely satisfied with our deal. Then Stephen gave us a nice lesson in how to operate or new vehicles. We drove away extremely happy, and are still feeling great that for the very first time, we actually had a positive experience at a car dealership! :) More
by susy888
Employees Worked With
Anyone else who was on shift, Anthony Lanzaro, Stephen Govan, John Riley
August 07, 2016
We have leased 2 Kia Souls in 2 months. Now a days it is hard to find honest trustworthy people. We have only had great people to help us! I Hate to buy cars, however the people at this de Now a days it is hard to find honest trustworthy people. We have only had great people to help us! I Hate to buy cars, however the people at this dealership make you feel good. Unfortunately most of us need reliable cars. So try them I think you will have a pleasant experience. I don't know anything about the bottom line however we are happy with our Souls so far. I don't like the fact that they try to add services on during the finance part. Maybe give people the options before they go in to sign papers. John took "No Thanks" and did not push the extra services. More
by soul2
Employees Worked With
Chris Deramo, John Riley
August 06, 2016
GREAT THE SALESMEN WERE VERY UP FRONT I WAS VERY DOUBTFUL.............. THEY SURPRISE ME THE LAST TIME I VOWED I WOULD NOT DEAL WITH THIS KIA DEAL THE SALESMEN WERE VERY UP FRONT I WAS VERY DOUBTFUL.............. THEY SURPRISE ME THE LAST TIME I VOWED I WOULD NOT DEAL WITH THIS KIA DEALERSHIP .....THEY TREATED ME AS IF I WAS PERSON INSTEAD OF A SALES ...I WOULD LIKE TO THANK EACH PERSON THAT SPOKE WITH ME More
by DAISYMAE68
Employees Worked With
Ernest Biel, Marc Jean Paul, Anthony Lanzaro, John Riley
August 02, 2016
Less painful Buying a car is not the most pleasant experience until you drive home in new car.. Rocky does make it better.. I would recommend him highly Buying a car is not the most pleasant experience until you drive home in new car.. Rocky does make it better.. I would recommend him highly More
by lover of red
Employees Worked With
Rockie Dobson
August 01, 2016
Great Rockie was so thorough and knowledgeable about everything. He was very patient and helpful and a wonderful person. I have never seen anyone work so ha Rockie was so thorough and knowledgeable about everything. He was very patient and helpful and a wonderful person. I have never seen anyone work so hard. He made my visit very pleasant!! More
by Lisaseiler
Employees Worked With
Rockie Dobson, Charlie Myers
July 31, 2016
A little positive Experience The sales man was really great, from the moment we stepped on the lot. He was nothing but polite. He was very knowledgeable of the cars. He did every The sales man was really great, from the moment we stepped on the lot. He was nothing but polite. He was very knowledgeable of the cars. He did everything he could to help me with purchasing a car with making sure we stayed around an affordable payment plan. I would most definitely recommend the sales man and this dealership to others. More
by Dee
Employees Worked With
Walter Brown
July 28, 2016
NOT STRESSFULL.........VERY FRIENDLY As a salesman myself for 30 years we tend to be aggressive in closing business especially at the end of the month. Anthony (sales manager)was everythi As a salesman myself for 30 years we tend to be aggressive in closing business especially at the end of the month. Anthony (sales manager)was everything but. He came across as genuine with a sincere interest in the customer. My wife ,daughter and I went in and wanted a Kia at our current price. What we ended up with was paying a little more for a better deal. We had no problem in doing that as the trust that Anthony and his staff conveyed to us was perfect. Stephan Govad, very knowledgeable about product as well as a sales woman who showed my wife and daughter the vehicle at closing. I don't remember her name as she was showing my daughter how to write in her many languages she speaks. That shows me that relationship building is very important that this dealership has for its customers. Last but not leased(LOL) finance.....as much paper work as we had to do it went by quick and painless as we talked about college .his child..education..my daughter becoming a paramedic...awesome experience ...Thank you John Reilly Thank you all for a tremendous experience More
by SIMONS,MICHAEL 0430
Employees Worked With
Anthony Lanzaro, Stephen Govan, John Riley
