Phil Smith Kia

Salesman Excels He gets 11 out of 10. This man is over the top in sales. When the Smith dealership hired this man they got a gem. I want to thank Brian for all his pa He gets 11 out of 10. This man is over the top in sales. When the Smith dealership hired this man they got a gem. I want to thank Brian for all his patience and due dilligence. He worked very hard to achieve a satisfied customer, me! Thanks also to Antonio, Anthony and John. More

Great Experience overall The attention and support provided by the salesperson was fantastic. Explained in detailed the specifications of the car and the financing programs av The attention and support provided by the salesperson was fantastic. Explained in detailed the specifications of the car and the financing programs available. I would recommend this dealership and my sales consultant with no doubt. More

Extremely nice and professional KIA representatives This is the first time I didn't feel uncomfortable dealing with the acquisition of a new vehicle, Why? Walter Brown, the sales person, was just the n This is the first time I didn't feel uncomfortable dealing with the acquisition of a new vehicle, Why? Walter Brown, the sales person, was just the nicest dealer rep I've ever met. With lots of patience due to our many requests, he showed my wife and me five (5) cars before she was almost convinced. At the end, John Tripp, the sales manager, knowing that we were exhausted, approached us with THE BEST DEAL IN OUR LIVES that we couldn't reject and instead of leaving PHIL SMITH KIA with our hands empty, we left the place with a MUCH BETTER (TOP OF THE LINE) 2017 KIA SPORTAGE THAT IS AMAZING. Thank you both of you John and Walter for your wonderful attention More

A Successful Outcome Overall, a successful experience. When we got to Phil Smith Kia, we were a little put off by the construction going on, but we got into the dealership Overall, a successful experience. When we got to Phil Smith Kia, we were a little put off by the construction going on, but we got into the dealership and told them what we were looking for. We had a quote on a specific car, but when it was brought up, we found that it didn't have all the options we were looking for. Although our original salesman was a little too "hands off" for our taste, once we told management that there was a problem, they immediately rectified it by sending over the customer service manager, John Tripp and then putting us with another salesman who finished the deal for us. They were very responsive, especially John, to our concerns about putting a trailer hitch and mobility lift on the vehicle. Petry, the finance manager was very helpful in explaining our further options with the car and at no point made us feel forced into anything or "stupid" for not taking advantage of offers, as I have experienced in other dealerships. More

fantastic I would like to thank everyone who was involved in making my experience at Phil Smith KIA, especially Delroy, Anthony and John, for making this such a I would like to thank everyone who was involved in making my experience at Phil Smith KIA, especially Delroy, Anthony and John, for making this such a wonderful and pleasant experience. I am giving them a rating of 5 stars because of the fact that Delroy pointed out some scratches that I had not noticed and John made it apparent for me to bring the car bck to get the car fixed and detailed. Sincreely, Earl Fusco More

An excellent buying experience I was contacted by Vinny Lopez, after I had made a inquiry through True car. Vinny set the tone telling me that the dealership was focused on buildin I was contacted by Vinny Lopez, after I had made a inquiry through True car. Vinny set the tone telling me that the dealership was focused on building lasting relationships. I had previously received a very specific proposal for a vehicle, via email. The numbers were pretty specific which I liked because it gave me an excellent starting point. Vinny turned me over to Chris Demaro who was very knowledgeable about about the car. Chris had a quiet confidence and it was evident quickly that he believed his product sold itself so their was no need to pressure me. He told me about the warranty, and answered all my questions about the vehicle while we test drove. I told him what I was looking to spend and based on that he suggested what options were available in my price range. I then dealt with John, told him specifically what I wanted to spend and what I wanted. He went to work on getting the numbers right and the deal was struck. There was some negotiation but nothing too intense. At the end of the day, I feel I got a great deal at a great price. The finance manager had it all together and also had a low key approach on options available, two of which I purchased because they simply were too good to pass on. More

Great, Hassle Free Deal! I was referred to Phil Smith Kia through True Car. I told them exactly what vehicle I wanted, what I thought was a fair price (based on info. from Tru I was referred to Phil Smith Kia through True Car. I told them exactly what vehicle I wanted, what I thought was a fair price (based on info. from True Car), the type of lease I wanted, and the monthly payment I needed, and within about 48 hrs., it was a done deal! There was no haggling, no scamming & no surprises. It was the easiest & most pleasurable car buying experience I have ever had. I want to especially thank both Vinny Lopez, with whom I initially spoke, & Ernest Biel, who was instrumental in putting my deal together exactly how I wanted, and had me driving off in my new car in no time. I never thought I would ever say that a car dealership was upfront, transparent and trustworthy, but Phil Smith Kia really is! More

Top notch dealership Amazing service and a no pressure attitude in finding the correct price you want to pay ... They stay true to there words , went to Rick Case Kia ( w Amazing service and a no pressure attitude in finding the correct price you want to pay ... They stay true to there words , went to Rick Case Kia ( worlds largest Kia dealer ) and walked out , had a horrible experience with pressure sale ing to meet quotas... More

Lease buy out Well my wife and I had an amazing experience yesterday purchasing or lease vehicle. It was a pleasure to work with Rokkie sales Tony GM of sales Patr Well my wife and I had an amazing experience yesterday purchasing or lease vehicle. It was a pleasure to work with Rokkie sales Tony GM of sales Patrick in financing true professionals.We traveled 74 miles to buy our vehicle back from Tony GM who we leased 3 years prior. Looking forward in September to do more business with Phil Smiths Pros The Barrons Thank you!!! More

Great Overall Experience Rockie was a great salesman! Compared to the other dealers that we visited, our experience at Kia was far superior. We never felt forced into anything Rockie was a great salesman! Compared to the other dealers that we visited, our experience at Kia was far superior. We never felt forced into anything and were given a great objective summary of all of the cars that we looked at. The purchasing process was easy and quick and we were given a car in excellent condition. More