Phil Smith Kia

This was a pleasure!! My wife and I went to Phil Smith Kia as a second choice - my "regular" Kia dealer was not able to come up with a Soul at a (lease) price I was willing My wife and I went to Phil Smith Kia as a second choice - my "regular" Kia dealer was not able to come up with a Soul at a (lease) price I was willing to pay - We were assigned James Tenney as our sales rep - a very personable young man - and after a few questions from him he took us to a new 2015 Soul on the lot that had evidently been sold but the deal fell through - we took the car out for a drive and although this was NOT the model I intended to look at, with all the extras it had and the comfortable ride we went back to the showroom and I said, OK, what's the deal? To make a long story short, Dimitry, the GSM, after talking with us for a while, came in at a lease price too good to refuse...we took the car.....it's been 10 days since and I love it!! The entire staff at Phil Smith was a delight to work with especially James, Dimitry, and Mike, the finance guy. Who said getting a new car has to be a chore??? More

Happy with my choice I was a Cadillac driver for 10yrs looking for something Different researched SUV Decided on the Kia Sorrento have been very happy with my choice I was a Cadillac driver for 10yrs looking for something Different researched SUV Decided on the Kia Sorrento have been very happy with my choice More

It wasan extreme pleasure dealing with Brian Quach. Brian was acomplete gentleman on the telephonewhere I conducted most of my contact with him. He always had the patience to explain things to me afterm Brian was acomplete gentleman on the telephonewhere I conducted most of my contact with him. He always had the patience to explain things to me aftermaking numerous calls. I met him in person today when I picked up my new Kia.He has a wonderful personality and I never felt pressured.He is a definite asset toPhil Smith Kia! More

Great staff and service. Always a pleasure. Staff is friendly, efficient and professional. Have had no complaints in the 3+ years I have owned my Optima. They made my trade Always a pleasure. Staff is friendly, efficient and professional. Have had no complaints in the 3+ years I have owned my Optima. They made my trade in very simple. Check out the 2016 Kia Optima. More

No pressure & pleasurable I inquired about the Kia Sorento online through the dealer website and Michael Shearer was quick to respond by email and two follow up calls. I was me I inquired about the Kia Sorento online through the dealer website and Michael Shearer was quick to respond by email and two follow up calls. I was met at the dealership the next day by Michael with the car waiting up front for me to drive as soon as I got there. Michael was very knowledgeable about the car features and the history behind the model. He was very excited to explain all of the cool features especially the electronics and was patient and easy to converse with. At no point did I feel pressured in buying and the followup discussion after the test drive about final pricing was cordial and respectful with him willing to listen and entertain my counter offers. Overall, I was very happy with the experience. More

Friendly happy experience Andy is a gentleman, courteous and friendly, By way of looking out for my benefit, he made suggestions for me that were related to financing vs leasi Andy is a gentleman, courteous and friendly, By way of looking out for my benefit, he made suggestions for me that were related to financing vs leasing. The atmosphere of our interaction was relaxed and non-rushed. He was very enthusiastic and motivated to please me. He paired my mobile phone quickly and saved me the effort. I felt he could have spent some more time with tutorials of all the new "bells and whistles" on the dash. Luckily, he asked me to call him in a week to meet with him and review my questions re the new additions that I have to learn. I am still waiting for Michael Arbitman to return my call. The day after the purchase of my new car I left him a message re several questions I need answered and have not, to date, received a return call. More

New Kia Forte Purchase! Feeling excited after my new purchase. My sister a repeat customer has always had the assistance of Rockie Dobson. Rockie is professional, knowledge Feeling excited after my new purchase. My sister a repeat customer has always had the assistance of Rockie Dobson. Rockie is professional, knowledgeable to the product he represents. Everyone at Phil Smith Kia was courteous and ensured it was a positive experience. More

First new car in a while. When I stepped foot into the dealership I was indecisive, I didn't know if I was making the right choice, It's been a while since I had the need to pu When I stepped foot into the dealership I was indecisive, I didn't know if I was making the right choice, It's been a while since I had the need to purchase a new vehicle, Upon interacting with the friendly staff, I felt at home, not only did they find me an amazing car but they offered me a reasonable deal for my budget. Stephen Goven reviewed the cars features with me, he was friendly and sociable with me every second of my experience. Stephens help in combination with Mr. Darnell Daly's knowledge and financing skill was a lethal combination. I have no regrets with my purchase, I came to the dealer unhappy with my car and left as a proud member of the Kia family. More

Helpful and Knowledgeable, yet Patient We were welcomed and treated well at this dealership. The sales assistant, George Sherman, was helpful and knowledgeable, yet patient while we made o We were welcomed and treated well at this dealership. The sales assistant, George Sherman, was helpful and knowledgeable, yet patient while we made our decision. We have never been happier with a new car or dealership! More

Extremely responsive and professional Andy Kiernan responded to my internet inquiry immediately and even stepped out of a meeting to take my call when I responded. The car was exactly as d Andy Kiernan responded to my internet inquiry immediately and even stepped out of a meeting to take my call when I responded. The car was exactly as described and the process was very smooth. Everyone at the dealership made me feel welcome. Andy even helped me drop off my rental car which was very helpful. I recommend Andy and the dealership to anyone looking for a new or used car. More