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Phil Smith Kia - Service Center

Lighthouse Point, FL

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168 Reviews

168 Reviews of Phil Smith Kia - Service Center

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April 26, 2020

easy process always a great service expierence Mike did a good job minimal wait time best dealer i've ever been to. very professional.very clean, with computers av More

by jmerlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Apr 30, 2020 -

Phil Smith Kia responded

Hi Jmerlot, thanks for the feedback. Quality service is what we aim for every single time. It's great to see you had a wonderful experience with us and we can't wait to see you again!

April 21, 2020

Excelente atención y paciencia por parte de los empleados. Fue rápido y organizado. Explicaron cada servicio hecho al auto. Y hablan de la posibilidad del próximo mantenimiento. Las instalaciones More

by diva.diseno
Recommend Dealer
Yes
Employees Worked With
Lee Greg abbey
Apr 30, 2020 -

Phil Smith Kia responded

Hola Diva, gracias por elegirnos para tus necesidades de Kia. Trabajamos duro para brindar a nuestros clientes un servicio excepcional. ¡Feliz de escuchar que tuvo una gran experiencia con nosotros, esperamos verlo nuevamente!

April 09, 2020

Service Advisor keeps me informed about what services are needed for my car. Very professional and informative..Keep me updated through the service. THANK YOU. More

by sheila
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Apr 30, 2020 -

Phil Smith Kia responded

Hi Sheila, thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

April 01, 2020

Amazing service My expectations were exceeded. The service was quick and efficient. The staff was professional, knowledgeable, and courteous. I was blown away by the More

by Anthony.lett2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Abdullah El Habashy
Apr 02, 2020 -

Phil Smith Kia responded

Hi Anthony, it's truly wonderful to see you enjoyed our dealership! We work tirelessly to exceed our customers' expectations and do all we can to ensure their needs are met. Thanks for choosing Phil Smith Kia and we look forward to helping you again!

March 22, 2020

I walked out of the dealership satisfied I've been going to this dealership for years and have had no problems with service. The staff is friendly and accommodating to the customers needs. More

by MARKBUNZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gardner
Mar 23, 2020 -

Phil Smith Kia responded

Hi Mark, thanks for the review. At Phil Smith Kia, we go the extra, extra mile to ensure our customers' needs are met. We appreciate the feedback and can't wait to assist you again in the future!

March 21, 2020

Service was excellent but extremely disappointed in finding that someone had gone into our glove compartment and took the hand sanitizer that I kept there. It was not the value of the item but the inv More

by jbviss
Recommend Dealer
Yes
Employees Worked With
Michael Fine 3071
Mar 23, 2020 -

Phil Smith Kia responded

Hi! Thank you for taking the time to leave us a review. We sincerely apologize for what happened regarding the hand sanitizer. We take matters like this very seriously. Please contact us so that we can have this situation resolved. Thank you.

March 07, 2020

Service time again Came in for oil change and maintenance. Karel was very professional. Found a nail in my tire. Needed brakes. With additional time needed, they Ube More

by DP Pompano Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Karel Johnston
Mar 10, 2020 -

Phil Smith Kia responded

Hi! Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Thanks for choosing us and we can't wait to help you again!

February 29, 2020

I am going on six years as a satisfied customer of Phil Smith Kia! From the services to the cleanliness and staff! Absolutely excellent customer service! More

by hourglass45.rw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Mar 10, 2020 -

Phil Smith Kia responded

Hi! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

February 28, 2020

Overall great service from front end even the donuts and water. Making sure my car functions right. The scheduling department did great with appointment reminder. More

by Khannazmar99
Recommend Dealer
Yes
Employees Worked With
Bob Johnson excellent service., Bjion Campbell, Preston Seiler, Edson Dealmeida
Mar 10, 2020 -

Phil Smith Kia responded

Hi! Thanks for taking the time to give us a review! At Phil Smith Kia, your satisfaction is our top priority. We're happy to see you enjoyed your time and look forward to seeing you again!

February 22, 2020

Bijon was fantastic as usual.Service was excellent.Terrific value for money .Car was clean.Facilties excellent.Donuts great.Really efficient.Comfortable waiting area.clean restroom More

by johnreeves2453
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Tracey Pecci, Bjion Campbell, Devin Liladrie, Monica Aguado
Feb 26, 2020 -

Phil Smith Kia responded

Hi John, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future!

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