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Phil Smith Kia - Service Center

Lighthouse Point, FL

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168 Reviews

168 Reviews of Phil Smith Kia - Service Center

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January 21, 2020

The service department is very thorough when you take car for maintenance every time!! The staff are always friendly and feels like family there!! I will renew my lease this year!! More

by Kathalvarez
Recommend Dealer
Yes
Employees Worked With
Tracey Pecci, Bjion Campbell, Monica Aguado, Stephen Pastore
Jan 23, 2020 -

Phil Smith Kia responded

Hi! Thank you for taking the time to leave us feedback. Our customers' satisfaction always comes first. From the second you step foot into our dealership we aim to exceed your expectations. It's great to see we did that for you and we can't wait to help again.

January 20, 2020

My Experience is very good over there. Everybody's so friendly and helpful. Specially janos & devin. Thank you so much for give me a good price More

by rashel
Recommend Dealer
Yes
Employees Worked With
Janos vegh & Devin
Jan 22, 2020 -

Phil Smith Kia responded

Hi Rashel, thank you for choosing Phil Smith for your Kia needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

January 17, 2020

Great experience The people in the dealership were excellent. They took my car in, diagnosed the problem, suggested and carried through with the warranty repair all th More

by julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Jan 22, 2020 -

Phil Smith Kia responded

Hi Julie, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future!

January 13, 2020

Great service by all, friendly team members Easy location, great service and friendly team members, service was performed in a timely manner, I would recommend this dealership for sales and serv More

by James A Nadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Preston Seiler
Jan 13, 2020 -

Phil Smith Kia responded

Hi, James! Thanks for the feedback. We strive to provide our customers with exceptional service and professionalism. Pleased to hear you had a great experience, hope to see you again!

January 13, 2020

The best car dealership is evidenced by the people who work there. Everyone that I have met at Phil Smith Kia been very nice, courteous and knowledgeable. My recent experien More

by Byrne361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Ginocchio
Jan 13, 2020 -

Phil Smith Kia responded

Hi! Thanks for choosing us for your Kia needs. We work hard to give our customers exceptional service. Happy to hear you had a great experience with us, we hope to see you again!

January 13, 2020

Excellent customer service and service to your vehicle. I actually enjoy taking my car here. The service is always great. My car comes out clean and my bill is never a surprise. More

by Kristyn33441
Recommend Dealer
Yes
Employees Worked With
Robert in the service department
Jan 15, 2020 -

Phil Smith Kia responded

Hi Kristyn, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future!

December 14, 2019

Excellent service, thank you Rob Johnson I Love this place, Robert Johnson in service always take great care of me! When my AC condenser went out a couple months ago I got a price from Firest More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Dec 15, 2019 -

Phil Smith Kia responded

Hi! We are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

October 27, 2019

awesome service Me service rep Hilary was awesome . She got me in and out quickly . The service manager Rachael is also great I have spoke with her a couple times and More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary and Rachael the service manager
Oct 28, 2019 -

Phil Smith Kia responded

Hi Deb, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

August 26, 2019

Quick and easy Had a tire pressure warning. Vehicle checked out and reset in 8 minutes. Also helped me with questions about instrument panel . Very friendly and hel More

by Gator Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Paco Cuevas
Sep 04, 2019 -

Phil Smith Kia responded

We are thrilled to hear your service experience was positive. Thank you for letting us know and taking the time to leave a review. Your feedback is important. We do try to help customers with a friendly and fast experience. It sounds that in your case we were able to accomplish this. Thanks again and drive safe!

June 14, 2019

Simple and friendly Friendly knowledgeable staff clean dealership . What stands out the most is my car was cleaned inside and out vacuumed and everything. That made me sm More

by Vooada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simple and friendly , Bjion Campbell
Sep 05, 2019 -

Phil Smith Kia responded

Hi, Thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

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