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Phil Smith Kia - Service Center

Lighthouse Point, FL

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168 Reviews

168 Reviews of Phil Smith Kia - Service Center

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October 18, 2020

The employees are wonderful to work with. I was treated well and with respect. I had valet service pick up my car because my wife is sick and i cannot leave her alone in the house. It was a good experie More

by Cjrgrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Preston Seiler
Oct 19, 2020 -

Phil Smith Kia responded

Thank you for your review, Cjrgrah! We are thrilled to hear about your experience. Our team will be delighted to hear this as well. We look forward to being of service to you again in the future! Thank you for choosing Phil Smith Kia!

September 24, 2020

Bjion is always a pleasure he does amazing work always calls me when the started working on my car and gives me updates on my car this guy deserves a rise never had a issue with him More

by Julia113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Sep 28, 2020 -

Phil Smith Kia responded

Thank you for your awesome review, Julia! We are thrilled to hear that Bijion always provides you with such excellent service. We will be sure to let him know. Thank you for choosing Phil Smith Kia!

August 17, 2020

I would like to say Devin,Neil,Ken and the rest of the team at Phil Smith treat me like family every time I go in for service I would recommend anyone to go there and buy a car to witness the Phil Smith More

by ballman055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Devin Liladrie, Ken Mariano, Abdullah El Habashy, Diego Dias
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for such a wonderful review, Gregory! Our team works hard to provide the very best customer service. We are so happy to hear that you had such a great experience with Devin, Neil, Ken and the rest of the team. We will be sure to share your kind words and comments. Looking forward to being of service for years to come!

August 11, 2020

Very helpful and a great experience!!! Everyone was very informative and with a wealth of knowledge and made me feel very comfortable!! Would definitely come back again. More

by Yaz19702000
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Tracey Pecci, Bjion Campbell, Devin Liladrie, Monica Aguado, Preston Seiler, reinaldo schiavinato, Jorge Cardoso
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for your wonderful review! We are thrilled to hear that your experience was such a positive one. It is important to us that our customers feel comfortable and satisfied. We look forward to being of service to you for years to come!

August 11, 2020

great as always I have been a customer of this dealer for over 15 yrs. I am on my 2nd KIA and I have always come here to have my car serviced. No matter whom I deal w More

by amc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for your awesome review! We are thrilled to hear that you have been a customer for so long. We strive to provide excellent customer service to build life long customers such as yourself. We appreciate you, your business and your recommendation. Looking forward to being of service to you for years to come!

July 27, 2020

Fast and excellent service every visit. Very clean and comfortable waiting area also noticed that. All the staff are wearing face covering and they are not allowing anyone in without a mask. I will most d More

by s.ellison4247
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for taking the time to share your experience! We are so happy that you were so satisfied with our establishment and team members. We look forward to being of service to you for years to come!

July 26, 2020

Superior service! Cleanest dealership I have ever been in. Bijon was amazing went above and beyond. Very courteous, friendly extremely knowledgeable. I enjoy my experience at this dealership. More

by LAURA STUART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for an awesome review, Laura! We work really hard to offer a clean environment and to provide excellent customer service. We are so happy to hear that was reflected on your visit! We will share your kind words with Bijon and the rest of the team. Thank you for choosing Phil Smith Kia!

July 14, 2020

My service rep was excellent and very professional.I had My service rep was excellent and very professional. I had the same problem in January and took my Kia to West Palm Kia. They kept my car for a week More

by mmccray11
Recommend Dealer
Yes
Employees Worked With
Carol Jones / 1881
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for your review and thank you for making the drive to Phil Smith Kia! We are so glad to hear that our team was able to solve the problem and put your mind at ease. We will be sure to share your experience with Rockie and the rest of the team. Thank you for your trust in us. It is much appreciated. We are looking forward to being of service to you in the future!

July 12, 2020

Service vs. Price The Phil Smith service personnel was excellent. The work was completed and car cleaned and washed. Mike was precise in his estimate of charges. The on More

by doctor allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lutter, Armand from service., Rockie Dobson
July 05, 2020

These guys ROCK! Every time I take my vehicle to Phil Smith Kia, they're fantastic. Professional and quick. I highly recommend them. I highly recommend them especially More

by markl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept.
Aug 25, 2020 -

Phil Smith Kia responded

Thank you for your wonderful review and recommendation, Mark! We work hard to provide excellent customer service and appreciate hearing that we succeeded in doing so. It was a pleasure to serve you and we look forward to serving you for years to come!

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