Phillips Buick GMC

Excellent service. Just stopped in to see if there could get my in to clear a service message. In and out in less than an hour with everything resolved. Just stopped in to see if there could get my in to clear a service message. In and out in less than an hour with everything resolved. More

Salesman was very nice and helpful. Only negative thing I would say is the windshield had a chip in it and I thought it should have been replaced for what I paid for the vehicle. Was to Only negative thing I would say is the windshield had a chip in it and I thought it should have been replaced for what I paid for the vehicle. Was told to call Safelite and get them to repair and send copy of invoice to the dealer or I could turn it in on my insurance and get a new windshield. Do not think I should have to turn it in on my insurance when the chip was in the windshield when I purchased the vehicle. More

Had to get my turbo replaced on Buick encore. Was told it’d take a week but a day later, the car was ready. Thank you Was told it’d take a week but a day later, the car was ready. Thank you More

Service writer Jim Berlin was amazing with dealing with our situation and being persistent with my warranty company. Unfortunately, the motor that was replaced had issues from the factory. I can’t fault th our situation and being persistent with my warranty company. Unfortunately, the motor that was replaced had issues from the factory. I can’t fault the dealership with that. They worked diligently to find another one. So after having the third motor replaced all seemed to be good. My issue is with GM not wanting to cover a rental while the work was being done which in the end cost me a good bit. They definitely made me a longtime customer. When I replace a vehicle I will definitely be stopping in. Hopefully their sales staff is just as amazing as their service department. More

Working with Scott Hall was a pleasure. We have worked with him for many years. Thank you! We have worked with him for many years. Thank you! More

Great program. Didn’t need appointment and was able to get an oil change, transmission service, and tires rotated. Plus as a bonus they took care of two recalls I d Didn’t need appointment and was able to get an oil change, transmission service, and tires rotated. Plus as a bonus they took care of two recalls I didn’t even know about. They even had a new key fob which they programmed right away. Definitely a five star experience. Highly recommend their service department for the great job and very friendly staff. Having just moved to Florida, they are my go to folks for a good automotive experience! More

I had an appointment for service. I arrived at the appointment time only to find the service department doesn't do appointments. Apparently there is no objection between the dealersh I arrived at the appointment time only to find the service department doesn't do appointments. Apparently there is no objection between the dealership and gmc.com. More

They were very friendly and took care of my problems quickly. I will definitely use them for future service. quickly. I will definitely use them for future service. More

I found working with Mark was quite easy. .everyone I came in contact with were very friendly and accommodating..would recommend to friends... .everyone I came in contact with were very friendly and accommodating..would recommend to friends... More

No haggle pricing because the price of the vehicle was fair. They were very courteous and it was a pleasure doing business with them. fair. They were very courteous and it was a pleasure doing business with them. More