Phillips Buick GMC

high pressure high pressure can you belive this. guy wanted to follow me home to get the down payment. never in my life. i purchased for 26000 paid 10000 down and trade in 6000 and still owe 16000 . guy wanted to follow me home to get the down payment. never in my life. i purchased for 26000 paid 10000 down and trade in 6000 and still owe 16000 . how did this happen ..contract was not explained in detail. was not told i would not receive a payment book . More

Great help really took the time to show me and my wife the vechile we purchased. the vechile we purchased. More

Trust and a dealership, two words one doesn't think go together. But with Chick and Matt making me feel comfortable, relaxed, full explanations, and no pressure. This is my second car from them. Two of my together. But with Chick and Matt making me feel comfortable, relaxed, full explanations, and no pressure. This is my second car from them. Two of my neighbors around me went after me over there and got their car's from there. Yes I remembered Phillips Buick Dealership to anyone. Why pay more than you have to. More

Friendly, courteous experience with everyone I dealt with. Service was completed faster than I expected. It was a satisfying experience. with. Service was completed faster than I expected. It was a satisfying experience. More

I found this dealership to be very easy to trade and purchase a new vehicle from. purchase a new vehicle from. More

Nice dealership, good service, but they won’t take a deposit on a car, so bring cash or finance. deposit on a car, so bring cash or finance. More

This dealership is very clean. The employees are very knowledgeable. My vehicle was finished before the estimated time. The employees are very knowledgeable. My vehicle was finished before the estimated time. More

Great dealership, friendly, knowledgeable non-pushy salesman. They work with you for the car you want...not what they want to sell you for bigger profit. salesman. They work with you for the car you want...not what they want to sell you for bigger profit. More

Everyone I came in contact with was courteous, honest, and helpful. Buzz did a great job of recognizing my needs and finding the right vehicle for me. and helpful. Buzz did a great job of recognizing my needs and finding the right vehicle for me. More

Received insufficient information to make an educated decision. Advised diagnostics indicated to replace converter. First estimate was a written dollar amount on a piece of paper. Came back for a written decision. Advised diagnostics indicated to replace converter. First estimate was a written dollar amount on a piece of paper. Came back for a written estimate a few days later where learned price was to replace all 3 converters. Didn’t receive proper part numbers as parts department said would have to input VIN# which they had on my original work order but he said the quote would still be the same. Leaves you feel getting proper part numbers is a big secret. Also not a very detailed diagnostic as they couldn’t tell which converter was plugged as it would be coincidental that all 3 converters plugged at the same time. Also charged the minimum hourly rate $149 instead of diagnostic rate of $75. Just pointing it out, I could care less about the fee. Preferred prior service calls where you would set an appointment, it was more time efficient for the customer. New system “first come, first served” resulted in a 3 hour wait for a job that took 1 hour or less. More