Phillips Buick GMC

I purchased my car a 2017 with less than 17,000 miles from Phillips Buick on Sunday. The next morning I called to let them know that it needed a alignment it was pulling to the right a little. The salesm from Phillips Buick on Sunday. The next morning I called to let them know that it needed a alignment it was pulling to the right a little. The salesman stated he would have to see what they could do, it was sold as is. In less than 27 hrs my cv axel broke. I paid for my car to be towed back to the dealership. The next morning they called. I explained. They stated I didn’t pay for a warranty that was offered to me. My car was sold as is and they wouldn’t fix it at no charge. I stated this is the 8th vehicle we have purchased from them and it would be our last if they didn’t fix it! They called me back and said it would cost $750 and they offered me a discount of $150 off. I stated this wouldn’t be acceptable and if they wanted to keep my business they would fix it. After speaking to the 4th person in 2 days they called me back and stated they would fix the cv axel but after spending so much they would charge $198 for the front end alignment! I got my car back 1 week after they received it! I took my car somewhere else and the alignment was $98. Make sure you buy a warranty!!! More

We have purchased four car’s ! ! Love the service. Very proud to be part of Phillips Buick GMC also great oil changes!! Thank you for everything !! ! Love the service. Very proud to be part of Phillips Buick GMC also great oil changes!! Thank you for everything !! More

Service personnel were polite and courteous. The wait lounge was clean, comfortable and clean. A full explanation of services done was fully explained before payment. The wait lounge was clean, comfortable and clean. A full explanation of services done was fully explained before payment. More

Blake was extremely helpful and professional, in all areas of servicing the customer. Went above and beyond expectations, in addition to being patient with me. My experience with Blake was exceptional a areas of servicing the customer. Went above and beyond expectations, in addition to being patient with me. My experience with Blake was exceptional and extraordinaire. Sincerely Bert Michaud More

Good people that do dependable work thanks definitely will be back future work thanks once again will be back future work thanks once again More

I had a Chevy equinox for five years and had it serviced at Phillips. I’ve leased a Buick envision the last three years and anytime I had a problem of any kind it was taken care of. I think this constitutes at Phillips. I’ve leased a Buick envision the last three years and anytime I had a problem of any kind it was taken care of. I think this constitutes a good relationship. More

Excellent customer service. In and out quickly. Car ready when promised. Waiting area clean and presentable. In and out quickly. Car ready when promised. Waiting area clean and presentable. More

Jim , the man in service was very informative and did his best to get my car back in short time . You have a great team at Phillips . best to get my car back in short time . You have a great team at Phillips . More

Need to explain the vehicle to new customers. Where are the lights on and off switch. Etc etc Where are the lights on and off switch. Etc etc More

Service representative was friendly, servicing was quick. Overall process was surprisingly very smooth and efficient. Overall process was surprisingly very smooth and efficient. More