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Phillips Buick GMC

Fruitland Park, FL

4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

September 03, 2022

I told them there was a leak . They said there was no leak. I picked the truck on Friday and told them if you didn’t find a leak I’ll be back on Monday . I lost my ac on Saturday. I More

by Captkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Sep 06, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

September 03, 2022

During the past 18 years I have come to know 2 very trustworthy Phillip’s Sales persons ( we have only deal with these two.). We (my late wife Mary & I )have purchased abo More

by TJen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you have had such enjoyable experiences. Loyal customers like you are such a vital part of our continued success. Your confidence in us is valued, and appreciated. Thank you for giving us the opportunity to serve you time and again, and earn your business once more. We look forward to seeing you again.

September 03, 2022

Service was outstanding from the time we arrived to our departure. Even the young man,Chris, who taxied us home and back was outstanding More

by Dennis M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Sep 06, 2022 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Chris for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments and the great 5-Star rating. We look forward to your next visit.

September 02, 2022

Couldn’t find the problem! They did not take my problem seriously. I will attempt to video the problem and bring the car back. More

by OrenLMiller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Hoff
Sep 06, 2022 -

Phillips Buick GMC responded

Oren, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

September 01, 2022

Zach was awesome thank you so much again! !! Will definitely be back for any other services I may need!!! More

by Vannessa clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (Zach) was a service advisor
Sep 02, 2022 -

Phillips Buick GMC responded

Vannessa, thank you for the High Review and kind words for Zach. We appreciate your understanding and logical approach to a service experience. We value your business and look forward to you next visit.

September 01, 2022

Service Rep excellent Service Tech excellent Over all a great experience Check out was easy Everyone worked together More

by fhunt1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star Rating and taking time to write a great review. Your kind words for our Service Writers and our whole Service Team are appreciated so much. We enjoy servicing what we sell, and take being Professional Grade seriously. Thank you for your business and your expressed confidence in us. We look forward to seeing you again.

September 01, 2022

Nice location and had a nice selection of vehicles as well as helpful staff. Good place More

by baneal0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star Rating and taking time to write a great review. The kind words for our Sales Team are appreciated so much. Thank you for your business and we look forward to seeing you again.

September 01, 2022

Troubleshooting was completed, parts ordered and installed. Service manager and technician did a great job. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Sep 02, 2022 -

Phillips Buick GMC responded

Frank, thank you for the kind words for Jim, and our Service Team here at Phillips Buick GMC. Our Service Department is a vital part of our presence in the market we serve. Our service and performance effectively demonstrate our commitment to the people who trust us to do the right things, the right way and in a timely manner. We love doing repair and service work because it means so much to our customers. Thank you for noticing and awarding us a 5-Star rating.

August 31, 2022

Pat and I have know Daniel for the past 15+ years. He has been a friend as well as a salesman. He knows what a person is looking for and he finds it. His personality makes him a Super Salesman, but More

by mpwiest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating we appreciate that so much. The kind words for Daniel just go to show how wonderful it is when a business relationship becomes a friendship. Over fifteen years is an amazing testimony. Thank you for sharing your thoughts and feelings with us. Come back soon.

August 31, 2022

This was the fifth Buick Enclave that we have gotten from Phillips Buick starting with the original in 2008. Daniel Wertz has been our contact for all of them. We have been pleased with the cars, as eviden More

by Sam T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Sam T responded

Here's a review of our experience in leasing our new Avenir and previous Enclaves.

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