Phillips Buick GMC

Cat was probably the best car salesperson I've ever had. She was knowledgeable, easy going, no pressure, pleasant and considering the amount of time we spent doing the deal, is like a new friend. I apprecia She was knowledgeable, easy going, no pressure, pleasant and considering the amount of time we spent doing the deal, is like a new friend. I appreciated her approach to me and my needs and concerns. It's not often that you find a car buying experience really good but this was that time for me. I highly recommend Cat at Phillips Buick GMC. Oh and did I mention my new Envision is sassy, beautiful and just my style! Thank you Cat!! More

I was recently visited villages of Florida, while there my truck broke down. I needed to find a Gmc dealership for warranty purposes. Phillips Gmc was appalling. They wanted to do work that wasn’t needed b my truck broke down. I needed to find a Gmc dealership for warranty purposes. Phillips Gmc was appalling. They wanted to do work that wasn’t needed before they would fix the the problem. Finally I got the truck to act up check engine come on for them that they couldn’t get to come on. Ordered part 4 days later called me told me they had ordered wrong part. Had to wait over the weekend for the right part to come in. I called them on Monday morning to see if part was in Called me back later said yes bring it in we will get it done for you. I brought it in 10:30 am and waited till 1:45 in the afternoon asked service advisor Brandon if truck was done. He yelled at me using THE F’## word repeatedly. I hope this will help others not to go them Drive to other dealerships it will be worth it More

Intermittent problem did not reappear, however diagnostics showed no problems and cost was fair. I will continue to use Phillips for our auto maintenance needs. diagnostics showed no problems and cost was fair. I will continue to use Phillips for our auto maintenance needs. More

Good job! And very helpful I will definitely return for service again and send a friend. And very helpful I will definitely return for service again and send a friend. More

I loved the experience. The sales staff were very helpful. I would definitely recommend them. The sales staff were very helpful. I would definitely recommend them. More

we had a fun experience with all tge salesmen. Steve was exceptionally pleasant dealing with very helpful and knowlegable Steve was exceptionally pleasant dealing with very helpful and knowlegable More

Good experience but was not able to solve issue the first time so ordered part first time so ordered part More

Dealer should have diagnosed the hose problem the first time I brought the car in. I paid the extra labor fee out of pocket for the dealership's mistake. The dealership fixed the evaporative system inte time I brought the car in. I paid the extra labor fee out of pocket for the dealership's mistake. The dealership fixed the evaporative system integrity module assembly the first time which was covered under warranty. The second time, it was the evaporative system line purge valve, in which the hose they replaced was not covered under warranty (both services within a couple of days of each other). I understand paying for the hose. But, the initial problem was not fixed the first time, hence I had to bring the vehicle back and the second claim was denied. I was also charged a $58 fee for the dealership to tell me the vehicle battery was low. I declined to have it replaced at the dealership for double the cost. Also, I've had the A/C "fixed" 3 times. I was out and about today, and it was extremely hot outside. The car was blowing hot air causing myself and all of my children to endure the heat after having it "fixed" again. Do better Phillips Buick. More

I have nothing good to say about this car dealership service was okay at this time. Sales staff are very crooked in their deslings service was okay at this time. Sales staff are very crooked in their deslings More

Our family has purchased vehicles from Phillips for years. Daniel Wertz has always taken care of us. years. Daniel Wertz has always taken care of us. More