Phillips Buick GMC

Bill did an excellent job of handling my service issue The service department considered my requirement as covered under warrenty which was much appreciated. The entire job was completed in a very prompt a The service department considered my requirement as covered under warrenty which was much appreciated. The entire job was completed in a very prompt and professional manner. More

Very responsive to needs My years of dealing with you have been very good and we continue to be a customer. Bob in service has been terrific and Scott in sales great and have My years of dealing with you have been very good and we continue to be a customer. Bob in service has been terrific and Scott in sales great and have met Mr Phillips a true gentleman. Keep up your methods of service. We like it . More

Warranty Work Zac scheduled the appointment and the warranty work was completed as promised, at the time promised. The loaner car process also went smoothly too. Zac scheduled the appointment and the warranty work was completed as promised, at the time promised. The loaner car process also went smoothly too. Will definitely them again. More

Effortless purchase Buzz made our sales experience great!!! He made the process quick and easy. My husband and I would definitely recommend him and the Phillips' dealersh Buzz made our sales experience great!!! He made the process quick and easy. My husband and I would definitely recommend him and the Phillips' dealership team. We love our 2019 GMC Terrain! More

Waste of time We found a car online at this dealership and dropped what we were doing to go see it, with checkbook in hand. We had all intentions of coming home wi We found a car online at this dealership and dropped what we were doing to go see it, with checkbook in hand. We had all intentions of coming home with the car. We drove an hour and a half to get there in rush hour traffic, and the car had no gas in it. Isn't it a no-brainer to have a vehicle ready when you know someone is coming to test drive it and possibly buy it? Before we got gas, we noticed the trunk lid mechanism was broken and trunk would not stay open. Once we got gas, I drove the car and noticed the drivers window would not roll up. Nor would it roll down. Once we parked, we tried putting down the convertible top and it got stuck half-way. Needless to say, we left without the car. I made it clear to my initial contact that we had another car on hold and did not want to waste time looking at this car unless it was in excellent condition. I said it was over a three hour round trip for us and she assured me it was in great shape. The entire experience was very disappointing. More

Great Service I'd like to thank Katie, my service advisor, for keeping me informed on the progress of my warranty repair, and the technician who worked on my car fo I'd like to thank Katie, my service advisor, for keeping me informed on the progress of my warranty repair, and the technician who worked on my car for having it done the same day. This is one reason I buy my vehicles at Phillips Buick/GMC. More

Awesome! This was the fastest and easiest and most pleasant experience I ever had when purchasing a vehicle. Everyone was exceptional! Salesman(Matt Wilcox) This was the fastest and easiest and most pleasant experience I ever had when purchasing a vehicle. Everyone was exceptional! Salesman(Matt Wilcox) is the best! Finance Man Bill Smalley was very friendly! More

Great Steve was super all the way in every aspect of the sale from price to after the sale care Steve even showed concern that any maintenance was taken ca Steve was super all the way in every aspect of the sale from price to after the sale care Steve even showed concern that any maintenance was taken care of promptly.. More

well worth the 42 mile ride i was looking for a suv's on the net to replace my '05 toyota rav4 for more hours than i wanna remind myself. my efforts paid off when i found the be i was looking for a suv's on the net to replace my '05 toyota rav4 for more hours than i wanna remind myself. my efforts paid off when i found the best deal that i seen within 75 miles of where i live @ phillips. made an appt. for a monday, had to call & cancel because of different opinions from folks on my end. i.was on hold on looking any more when angela called the following thursday to let me know the car i was wanting had a price reduction. lucky me! went and bought it with the great help from bart larue. i appreciate the effort their staff made to help me, would never had known about the deal without them calling me because i was taking a break from looking.. excellent customer service, excellent vehicles now i gotta do some smooth taking to stop my wife from trading her 2012 miata on the 2016 they have. thank you mr phillips, i see why youve been in business so long.. More

The best car buying experience I've ever had! I was referred to your dealership through my boss specifically JD Smith and I've already told many people this was the best truck buying experience I' I was referred to your dealership through my boss specifically JD Smith and I've already told many people this was the best truck buying experience I've ever had. JD was very informative, he new everything about the truck and did a great job showing me all the bells and whistles which are a plenty on my new Denali. The finance department was great as well. I was in and out with a very fair interest rate! I'm 40 years old and have purchased many vehicles for myself and family over the years in Orlando. I wanted to keep my business local this time and I'm really glad I did. I will continue to refer you guys to anyone I know looking to buy a new or used vehicle. Thank you, Tim Duncan More