Phillips Buick GMC

I am pleased that I have always been treated with respect and taken seriously, when planning to purchase a vehicle… and taken seriously, when planning to purchase a vehicle… More

Blake at Phillips Buick GMC is a great salesperson. He answered all our questions and was extremely helpful when we purchased our vehicle. He canceled the insurance on our two trade ins and set up insu He answered all our questions and was extremely helpful when we purchased our vehicle. He canceled the insurance on our two trade ins and set up insurance for our new vehicle. If we ever need a new vehicle we will see Blake. More

Love the salesman. Have bought three cars from him. The oil change department is fast and efficient. Little disappointed with the service dept. had my brand new car Have bought three cars from him. The oil change department is fast and efficient. Little disappointed with the service dept. had my brand new car for a repair for two weeks. I understand it took a while too repair. I just would have liked better update communication. But the service man was polite and never rude More

He made sure I got the car I wanted. I had a Great experience buying my vehicle I had a Great experience buying my vehicle More

Very professional, prompt. Sales people are quite friendly and knowledgeable. Will do business with them again. Sales people are quite friendly and knowledgeable. Will do business with them again. More

Brought my car in for service, they "misdiagnosed" my car , causing me to bring it back a week later for issues that they overlooked, they never test drove my car the first time after the so called fix, caus , causing me to bring it back a week later for issues that they overlooked, they never test drove my car the first time after the so called fix, causing my car to overheat and another costly repair due their negligence.. More

They couldn't figure out why my Buick died out. They still charged $145. My wife was stranded in a parking lot. It started after an hour of cooling off. They said bring it in when it happens again. They still charged $145. My wife was stranded in a parking lot. It started after an hour of cooling off. They said bring it in when it happens again. I said by the time I wait an hour for a tow to your place and get someone to analyze the car, it will not read a code because it cooled down. The guy just shrugged his shoulders. Not very helpful. The car only has 42,000 miles on it. More

The sales staff was extremely helpful in making sure my car buying experience was a happy one and a productive one. I bought the vehicle that I wanted and Randy was a great help in seeing I received the b car buying experience was a happy one and a productive one. I bought the vehicle that I wanted and Randy was a great help in seeing I received the best possible attention. More

I took my car in due to a shaking feeling in the front end when I take off or taking a turn. I also let my service advisor know that I had taken it to another dealer previously and they advised that it wa end when I take off or taking a turn. I also let my service advisor know that I had taken it to another dealer previously and they advised that it was my front end half shafts. Of course he stated that they would have to replicate to replace, which I understood fully. I took it in at 8 am. By 1:30 pm no one had called me. So I called and he had no idea who I was when I provided my name, I had to give him my concerns just for him to know who I was. He also said, “oh yeah, it’s been done. We can’t replicate it.” I went to get my car, asked why no one called me if it had “been” done, no answer. He told me multiple people had drove my car and said they felt nothing. I asked if he personally drove my car and he gave me an attitude and said no. I took my vehicle to a different dealership the next day, they instantly felt the concern and had it replaced within a week. I don’t even think they actually looked at my car. The service advisor was rude and unfriendly, and the two guys who were in his space with him were absolutely rude as well and proceeded to give me a dirty look as I left. I will NEVER come here again nor recommend anyone to come here. More

Great service. I was disappointed that they couldn’t tell me when they might be able to get the electrical switch I need to keep my cruise control working on my 20 I was disappointed that they couldn’t tell me when they might be able to get the electrical switch I need to keep my cruise control working on my 2022 vehicle. Not the dealerships fault! More