Phillips Buick GMC

With Phillip's Buick dealership I have never had any difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by insurance (not mine) until April 11! The accident happened in early January, 2022! Parts came in the week of March 14, and they cannot find the time to repair my GMC Terrain in a timely fashion! Originally, I was to take my vehicle in for repair on March 14, but now, not until April 11! And, to think, I chose this body repair shop and they cannot help me get my car back to 100%! This is totally unacceptable for me, a former GM salaried employee for 33 years! More

Mark Bonner meet me out on the lot and out the door with the truck at a competitive price! Great job! the truck at a competitive price! Great job! More

They were very courteous & efficient. They were able to solve our problem that doesn’t commonly occur. They were able to solve our problem that doesn’t commonly occur. More

Very helpful and took care of issues, without a problem . Listened to my concerns first time. Listened to my concerns first time. More

Great service advisor, poor diagnostic/repair process. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. More

Sales staff are very knowledgeable and do not pressure the customer. They determine your needs/desires and develop options for your review. They are very patient. the customer. They determine your needs/desires and develop options for your review. They are very patient. More

Best car buying experience we’ve ever had! !! Thank you Gilbert and Phillips !! You're the best!! We are on a tight budget and needed a dependable car. Gilbert was so kind and so honest, unlike !! Thank you Gilbert and Phillips !! You're the best!! We are on a tight budget and needed a dependable car. Gilbert was so kind and so honest, unlike any car salesman we’ve known. He truly cares and wanted us to drive away in a car that was safe, dependable and affordable! Words cannot describe how amazing this experience was. We are recommending Gilbert to find a car for anyone who needs a great deal. If anyone out there is looking for a vehicle, don’t waste your time going anywhere but to Phillips !! Ask for Gilbert. He is the nicest man alive and he truly cares about his customers !! Thank you again !! God bless Phillips and Gilbert !! More

Jim and all the other techs did a wonderful job in finding the problem and replacing the parts. I am glad that I chose this dealership for my vehicles service . finding the problem and replacing the parts. I am glad that I chose this dealership for my vehicles service . More

Appreciated the promptness in getting my car serviced. Gave a complete detailed explanation of the problem. Car is running great, and we will use your service dept in the future if we have additional iss Gave a complete detailed explanation of the problem. Car is running great, and we will use your service dept in the future if we have additional issues. More

Cathy was my sales associate and was fabulous. She was prepared for my appointment and walked through the process of finalizing the sale with grace and professionalism. This is the second vehicl She was prepared for my appointment and walked through the process of finalizing the sale with grace and professionalism. This is the second vehicle purchase and Cathy worked to clear up the internal accounts that had previously been set up. I could see her clearly avoiding doing this administrative task, but, she didn’t. Again, she took the time to show me that she valued me as a customer. Thank you Cathy. More