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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

February 27, 2022

Easy dealership with low pressure salesman. Chris was exemplary in listening and delivering on my preferences More

by jpheneghan1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
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Feb 28, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating and taking time to write a review. We certainly appreciate the kind words for Chris and your comment about Chris being a low-pressure salesman. Low-Pressure is not No-Pressure because an important purchase is being made. We respect that and choose not to add to the pressure but rather work with you to make the decision easier. Communication is the key, and our intent is to provide you with the information you feel you need to reach a satisfying conclusion. No way Chris could do that without your willingness to be part of the process. Thank you for that. We look forward to building a continuing relationship.

Feb 28, 2022 -

jpheneghan1 responded

Keep talking to not at

February 27, 2022

Sale process went well. Dennis was professional and Pete in finance also professional and both easy going. Now to see how there are on service More

by PETKAT044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete in finance, Dennis Ross
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Feb 28, 2022 -

Phillips Buick GMC responded

Thank for the kind words about Dennis and Pete. You are so right: sales is a process. There are steps that must be completed to put you into the vehicle you need, but there is a whole lot of space in between the steps that can make the experience enjoyable of stressful. The determining factor is teamwork. The relationship between you, the customer, and in your case Dennis in Sales and Pete in Finance made all the difference. Thank you for working with us. We appreciate your business and look forward to building a relationship in Service too.

February 26, 2022

Did good on informing me with all details. Only issue was constantly blowing up my phone while I was at work. More

by R.TILLIS60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Phillips Buick GMC responded

Thanks for the 5-Star review. You know we live for reviews like this because it means our customers understand what we are all about: Customer Service. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.

February 26, 2022

We just purchased a 2022 Envision from Phillips Buick. Once again, we were very satisfied with the sales service we received. Fred Allen has been our salesman for the last 6 vehicles and he has done an More

by Dlaspesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harmon
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Feb 28, 2022 -

Phillips Buick GMC responded

Wow! 5-Stars and kind words for Fred, Chris and Sean too. You really know how to make us feel good. A relationship that has resulted in 6 vehicles being purchased is impressive because it shows what a great team we make. Thank you for your continued confidence in us over the years. It means so much. We look forward to seeing you again.

February 25, 2022

Service completed in a timely manner. Made arrangements for rental car to pick me up at dealership More

by bevstaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Phillips Buick GMC responded

Bev, we appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

February 25, 2022

Very pleasant and knowledgeable sales person, Daniel Wertz. We did think that there was a lot of fudging with the price, both with the new vehicle and the trade-in which was very confusing and left a ba More

by MAPLEWINGS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Phillips Buick GMC responded

Thank you so much for the high rating and the kind words about Dan. We are grateful for the consideration you have shown us over the years and giving us the opportunity to serve you on numerous occasions. As far as the trade valuation and new car pricing, we would be happy to go over the details with you. Thank you for your continued confidence in us and we look forward to seeing you soon.

February 25, 2022

It took two tryes but got the car I wanted even though it cost more than i wanted to pay. More

by douglaspeshtigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
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Feb 28, 2022 -

Phillips Buick GMC responded

Douglas, thank you for the 5-Star rating and your tale of perseverance and success. We are so glad we were able to work together with you on this deal and getting you what you needed. We appreciate your confidence in us and look forward to your next visit.

February 24, 2022

Friendly trustworthy salesmen (Ed Owens), terrific mechanics, great quick lube service, beautiful automobiles! Thier the best! More

by wilburjrw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Owens
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Feb 25, 2022 -

Phillips Buick GMC responded

Wilbur, thanks for the great review and the 5-Star rating. The kind words for Ed and our Service Team are appreciated and made us smile with satisfaction. We love it when we get 5-Stars from our favorite customers. Did we mention that we are looking forward to your next visit? Well, we are. Hurry back.

Feb 25, 2022 -

wilburjrw responded

Ratings are well deserved. Hopefully I’m only back for my annual oil change. Best regards, John Wilbur.

February 24, 2022

The salesman Brian S Brandt was professional and time conscience. Not wasting time or rushing through. (Often missing from Auto dealerships.) Answers to all questions with out needless small talk. Same w More

by UNDERWOODLARRY381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Brian Brandt
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Feb 25, 2022 -

Phillips Buick GMC responded

Larry, thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here with a focus on customer service. We know that your time is valuable and are so glad you valued our efficient approach. Your 5-Star rating means so much to us because that is our goal with every customer. Thank you for your business and we look forward to your next visit,

February 24, 2022

We have dealt with Phillips Buick for 13 1/2 years. We have purchased 3 autos rom them. We have always been well pleased with the salesmen and the service. Buzz is exceptional. He was patient with us. More

by heldt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Riley, Ken "Buzz" Buzby
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Feb 25, 2022 -

Phillips Buick GMC responded

Extraordinary times demand extraordinary efforts to provide the level of service we have as our objective. It is fun to sell cars and trucks to people like you and we appreciate your continued confidence in us and Buzz. We are so glad you wrote your review because it expresses the experience of so many people these days. Truly, a team effort involving both the customer and Sales Team is of vital importance in today's market. Thank you for being willing to work with us and then giving us a 5-Star rating. How about a High-Five for you? We appreciate your business and we value our shared relationship.

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