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Phillips Buick GMC

Fruitland Park, FL

4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

February 10, 2022

Everyone I came in contact with was cordial and helpful was disappointed in the total charges which were more than AAA charges or local stations. More

by DSG1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Phillips Buick GMC responded

Thank you for the High Review! We offer Qualified, GM Certified technicians who not only perform the work required but have the expertise needed to do much more. These days it is critical that a Technician knows what to look for and what they are looking at during a vehicle inspection or service. As always, your safety and peace of mind are a vital part of our business relationship. Your continued trust in us is sincerely appreciated. Thank you for continuing to invest in your vehicle and allowing us to serve you.

February 09, 2022

Brian made our car buying experience painless. We will definitely recommend Phillips Buick GMC. Thank you! More

by Sunnysarah80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Feb 09, 2022 -

Phillips Buick GMC responded

Sarah, thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, like Brian! The best compliment you can give is a recommendation, so we thank you for sharing yours. We appreciate your business and look forward to your next visit.

February 09, 2022

We have been bringing our trucks and cars to Phillips for the past 10yrs, we have a small business in the Villages, and they treat us like we were some high fluent cliente, lol.,but to small business owner i More

by Jweberfloridadeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of our Sales and Service objectives. We are delighted to hear you received that every time you visited us. We never got an 11-Star rating before but we feel the same way about you. Someone once said, "You can never say the wrong thing to the right person." Thank you for making our business relationship...right. We look forward to seeing you again.

February 09, 2022

The service representative was courteous and kept me informed regarding my car; however, the extended warranty was declined even though it was listed in the booklet as being covered. More

by Lcarey847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the kind words for our Service Team. Your story illustrates why communication is so important to us. We are grateful for your continued confidence in us and look forward to your next visit.

February 09, 2022

When I called the Dealership, I was helped initially by Shawn and he referred me to Brian. Brian was most accommodating, gave me an appointment within an hour's time. I was assisted before I could even g More

by Amburton03
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Feb 10, 2022 -

Phillips Buick GMC responded

Thank you for writing such a great review and giving us a 5-Star rating too. Your kind words for Brian are much appreciated. We like to make sure our customers are comfortable and well informed throughout the entire car buying process, so it is great to hear you enjoyed that type of experience here at Phillips Buick GMC. The best compliment you can give is a recommendation, so we thank you for sharing yours.

Feb 13, 2022 -

Amburton03 responded

You're welcome

February 08, 2022

The Best , very Honest answerd all my question my sales man Mr Bonner is awesome he is not pushy ,like most sales men and lie to you to get a sale i would recommend this dealership to everyone the are fan More

by ginaroy4825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Phillips Buick GMC responded

"I love my new car." What you said right there is why we are in the automobile business. Thank you for giving us the opportunity to be a part of your new car purchase and sharing your feelings about the whole process. Being honest and open always seems like the best way to conduct yourself whether in business or not. And you know, the people who seem to appreciate this the most are the ones who themselves are honest and open. Thanks for the great review, the 5-Star rating and the kind words for Mr. Bonner. Just like Mark, we are looking forward to your next visit.

February 07, 2022

Everyone was very pleasant and work done in a timely manner. Will definitely go back More

by NSWIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Phillips Buick GMC responded

We set high expectations for ourselves, so it is gratifying to hear they were met during your recent visit. We are here with that same great service whenever your vehicle needs maintenance. Thank you for the 5-Star review and your kind words are much appreciated.

February 05, 2022

They were very helpful and made the buying process a very nice and simple experience. More

by epollard.mt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Phillips Buick GMC responded

We just love it when our customers give us 5-Star reviews. Letting us know how you felt about your visit with us is appreciated. Not everyone takes the time to tell us. Your review is like a pat-on-the-back for our team here at Phillips Buick GMC. Thank you. We look forward to the next time we see you.

February 05, 2022

I have had my car for 11 months. It is a lemon. I take it in all the time nothing ever gets fixed. It is the never ending story. I am very disappointed. More

by Kwatson2720
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Brandt
February 04, 2022

Fast and efficient service and provided good info re recalls and oil leaks not previously known. More

by plm43rkm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the service and amenities that we offer. Thank you for taking the time to share about your positive experience. It was a pleasure to help you, and we look forward to seeing you again.

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