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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,576 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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truck car service new vehicle Buzz Phillips Blake Jim Cat

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Showing 2,576 reviews

November 25, 2021

Not only did I make a friend today, I left with a car too! Thank you Fred! More

by stephaniesalisbury1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Phillips Buick GMC responded

Stephanie, right now, someone you haven’t met is out there wondering what it would be like to meet someone like you. Thanks to Coach Fred we already know, and are so happy you trusted us with your car purchase. Friendship is about relationships and that is a two-way street. We love getting 5-Star reviews and so does Fred. Especially 5-Star reviews from friends such as you. We are ready and really excited about what is coming down the road in the future because we have friends on our side. Thank you, Stephanie, for the 5-Stars and your friendship. May your coming miles be full of safety and plenty of smiles..

November 25, 2021

We have bought 4 vehicular from this dealership. We love Cat! She is always helpful! More

by tsummersill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Phillips Buick GMC responded

Thank you for your continued confidence in us and the the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! We appreciate the way you are always fair with us and willing to help us help you. Thanks for your trust and we look forward to many happy miles as we go down the road together.

November 23, 2021

I checked up about nada price worth that's $7,500.00 on 2004 Ford Explorer 4 WD Eddie Bauer because roof got rust and paint peeled off,driver seat tore up and tailgate got crack. Owner/Manger is not righ More

by Joseph Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Dec 19, 2021 -

Phillips Buick GMC responded

Joseph, thank you for taking time to rate us, and outline your experience during your latest visit. We will be happy to go through the pricing you received and the reasons behind it. We appreciate your patience and giving us an opportunity to respond.

Dec 20, 2021 -

Joseph Jones responded

Hello I ask you about if you think my 2004 Ford Explorer Eddie Bauer 4x4 white and gold trim would go paint on roof and fix driver seat from peeled off and fix tailgate crack in body and paint shop? Or if not then refund about $3,400 from 10,988.00 it's Nada price $7,500 because roof need paint tailgate crack and driver seat leather got peeled off (tore up) let me know any question. I think ripped off worth price without nada price not right worth $10,988. Joseph Jones

November 22, 2021

Ernie is a great sales person! He took the time to show my grandmother How to use bluetooth and radio even though he didn’t sell her the car. Great place to buy from. More

by Kylierivenbark606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
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Nov 24, 2021 -

Phillips Buick GMC responded

Kylie, your comments just go to show what Ernie is all about. His customers love to do business with him because he has a sincere desire to help them get what they need. Doing a one-on-one, impromptu, training session is the kind of thing Ernie excels at, and your grandmother could not have had a better man to walk her through things. We love cars here at Phillips Buick GMC. Cars, trucks, vans or whatever else is rolling down the road and Ernie is a great team member to have on our side. Thank you, for the super 5-Star rating and your recommendation. Taking the time to document your thoughts is much appreciated and shows a lot about how you view the world around you. We are pleased that you have included us in your world.

November 22, 2021

When you go into a car dealership you always expect to get scammed one way or another but Buzz is the most genuine salesman and he truly does care about your car desires and will make it happen for you. M More

by allison dillion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby, Ed Owens
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Nov 24, 2021 -

Phillips Buick GMC responded

Allison, your review is fantastic in that it deals with the concerns many customers have when it comes to buying a car. Expecting to get scammed is not conducive to good communication. Thank you for looking past your concerns and giving Buzz the opportunity to help you, and then working with him to address your needs. A great sales experience depends as much on the customer as it does the salesman. I don't know exactly how he does it, but Buzz always seems to end up with the best customers. Thanks for sharing your experience and all of the kind words for Buzz. We love it when we get 5-Star ratings. Thank you for that and we look forward to your next visit.

November 21, 2021

Excellent service, great price, Ernie was so helpful he drove the car to show it to me in my house. More

by C.guenard20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Report | Print
Nov 24, 2021 -

Phillips Buick GMC responded

Thank you for your kind words and congratulations on your new vehicle! Our team provides top-quality service, and we are so happy to hear your experience reflected this.

November 21, 2021

Excellent service ! Great communication with Ernie he did everything to help me, thank you so much! More

by C.guenard20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Report | Print
Nov 24, 2021 -

Phillips Buick GMC responded

We agree, Ernie is great. Thanks for taking the time to let us know how you felt about your time with Ernie. We appreciate your business and just love it that you rated us with 5-Stars. Thanks so much for that.

November 20, 2021

The dealership was great to us. They are very respectful when negotiating the deal. Thanks More

by Tracy I.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Nov 23, 2021 -

Phillips Buick GMC responded

Wow! 5-Stars! Thanks, Tracy. We love it when we get 5-Star reviews from our customers. Especially after being called GREAT! You made it easy on us because you are such a great customer. High-Five for being you! See, this is why the car business can be so much fun. We are so glad you joined in to add more smiles all around. We are already looking forward to your next visit.

November 19, 2021

The service depart did the work as promised. Work was completed correctly and on time stated. More

by theboderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Phillips Buick GMC responded

Thank you for the kind words for our Service Team. We are so glad you took the time to communicate your experience and share it with us. We value your business and look forward to serving you again.

November 19, 2021

They was amazing...got me in an out...well rounded group of individuals...would refer... More

by Phlaim352
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Nov 24, 2021 -

Phillips Buick GMC responded

Thank you so much for the review, it is great to hear that you had an enjoyable experience. Just know that our relationship does not end after the sale, if you need anything feel free to reach out. We look forward to seeing you again.

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