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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,553 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,553 reviews

October 23, 2021

Ronnie was very nice and willing to work with me in order to get my new vehicle More

by bandprez942
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Oct 26, 2021 -

Phillips Buick GMC responded

Congratulations on your new vehicle. We know how special this is and so glad that Ronnie was there to help you. There is nothing quite like the hope, optimism and excitement of getting a new car and Ronnie is right there with you because he loves to help folks find the right vehicle for them. Taking time to rate us is much appreciated, and your 5 Star review brought a smile to our faces. Most of all, the kind words about Ronnie are so important in that your words confirm that we did what we meant to do, which is to start a relationship we both can build upon in the future. We look forward to seeing you again.

October 23, 2021

I would highly recommend Blake to help find whatever vehicle you’re looking for. He worked very quickly to follow through with all details throughout our buying process. More

by Npybas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Oct 26, 2021 -

Phillips Buick GMC responded

Five Star ratings are so important to because they are evidence that customers like you are connecting with us in a positive way. As you said, Blake is outstanding and we appreciate your recommendation of him to others. Blake is the guy you hoped would come out and help you find the vehicle you needed, because he is all about relationships and listens to what you have to say. Your kind words are sincerely appreciated as is the fact that you cared enough to let us know how you felt about dealing with Blake. We look forward to seeing you again and may all you coming miles be full of smiles.

October 23, 2021

Philips Buick GMC is prompt and courteous, they seek to achieve excellence and retain your loyalty More

by rommelfausnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for your great 5 Star review. Your kind words really capture the essence of what we look to accomplish everyday. Our goals cannot be reached without fantastic customers like you. Customers that appreciate our efforts as much as we value their business, and continued trust in us. We look forward to serving you on your next visit. Thanks again for taking the time to rate us.

October 23, 2021

I have been a customer for 10 years. I always go back to Phillips for my vehicles. Ken Buzby is so helpful, I appreciate his help. More

by SMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
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Oct 27, 2021 -

Phillips Buick GMC responded

Thanks for the 5 Star rating and the kind words about Ken. It means so much that those we serve continue to place their trust in us. Ten years is a milestone in any relationship because of all the shared experiences. We here at Phillips Buick GMC are grateful for your confidence in us, and willingness to share your thoughts with those who will read your wonderful review.

October 23, 2021

It was good but my wife was talked into buying almost $5000 in extra warranties that was not needed. We did get it cancelled with some pushing. More

by stockjs0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Phillips Buick GMC responded

Thanks for the High Review we really appreciate you taking time to tell us about your car-buying experience. Communication is critical in building any relationship and it is a vital part of the sales process. A careful review of all aspects of each deal allows for the inclusion of only those things important to the customer. In the case of joint buying decisions, it may take an extra step or two in order to clarify every aspect of the sale. We are only too happy to do that. We are so glad that all of your questions were addressed to your satisfaction and thank you for your continued confidence in us.

October 22, 2021

Service manager, Jim, explained what was wrong, how it could be fixed and checked into the extended warranty for me..the repair wasn’t covered.. however everyone was very courteous and I wouldn’t hesitate More

by Mopsieone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to rate your experience here at Phillips Buick GMC and giving us 5-Stars. Your kind words for Jim are appreciated. The detail you provided gives an excellent thumbnail sketch of the service process. Communication is a vital part of the work performed and we value building a relationship with those we serve. Thanks again for letting us know how you felt about doing business with us. We look forward to seeing you again.

October 22, 2021

Went in for an oil change. Service was fast and efficient. Easy to deal with. More

by justcruzin2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for the great 5 Star review. We appreciate your business and look forward to seeing you again.

October 22, 2021

We had a wonderful sales person what up set us was Peter Brown he put the wrong name on the loan and on the title it took two weeks to get it put on the right way More

by lois.richardson10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Phillips Buick GMC responded

Thank you for the 5-Star review Lois and the kind words for Peter. We appreciate your business and look forward to your next visit.

October 22, 2021

I took my encore in since check engine light was on and when filling gas tank control on pump kept cutting off It took almost 5 mins to put a few gallons in. I was told It was vapor lock caused by a bad v More

by DEW6742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2021

Steve was very professional and the process went smoothly and my overall experience was great. More

by lovestogolf9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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Oct 28, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Steve. Taking time to rate us is appreciated because it lets us know how we are connecting with our customers. We look forward to your next visit.

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