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Phillips Buick GMC

Fruitland Park, FL

4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

October 23, 2021

I have been a customer for 10 years. I always go back to Phillips for my vehicles. Ken Buzby is so helpful, I appreciate his help. More

by SMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
Oct 27, 2021 -

Phillips Buick GMC responded

Thanks for the 5 Star rating and the kind words about Ken. It means so much that those we serve continue to place their trust in us. Ten years is a milestone in any relationship because of all the shared experiences. We here at Phillips Buick GMC are grateful for your confidence in us, and willingness to share your thoughts with those who will read your wonderful review.

October 23, 2021

It was good but my wife was talked into buying almost $5000 in extra warranties that was not needed. We did get it cancelled with some pushing. More

by stockjs0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Phillips Buick GMC responded

Thanks for the High Review we really appreciate you taking time to tell us about your car-buying experience. Communication is critical in building any relationship and it is a vital part of the sales process. A careful review of all aspects of each deal allows for the inclusion of only those things important to the customer. In the case of joint buying decisions, it may take an extra step or two in order to clarify every aspect of the sale. We are only too happy to do that. We are so glad that all of your questions were addressed to your satisfaction and thank you for your continued confidence in us.

October 22, 2021

Service manager, Jim, explained what was wrong, how it could be fixed and checked into the extended warranty for me..the repair wasn’t covered.. however everyone was very courteous and I wouldn’t hesitate More

by Mopsieone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to rate your experience here at Phillips Buick GMC and giving us 5-Stars. Your kind words for Jim are appreciated. The detail you provided gives an excellent thumbnail sketch of the service process. Communication is a vital part of the work performed and we value building a relationship with those we serve. Thanks again for letting us know how you felt about doing business with us. We look forward to seeing you again.

October 22, 2021

Went in for an oil change. Service was fast and efficient. Easy to deal with. More

by justcruzin2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for the great 5 Star review. We appreciate your business and look forward to seeing you again.

October 22, 2021

We had a wonderful sales person what up set us was Peter Brown he put the wrong name on the loan and on the title it took two weeks to get it put on the right way More

by lois.richardson10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Oct 28, 2021 -

Phillips Buick GMC responded

Thank you for the 5-Star review Lois and the kind words for Peter. We appreciate your business and look forward to your next visit.

October 22, 2021

I took my encore in since check engine light was on and when filling gas tank control on pump kept cutting off It took almost 5 mins to put a few gallons in. I was told It was vapor lock caused by a bad v More

by DEW6742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Owens
October 22, 2021

Steve was very professional and the process went smoothly and my overall experience was great. More

by lovestogolf9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Oct 28, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Steve. Taking time to rate us is appreciated because it lets us know how we are connecting with our customers. We look forward to your next visit.

October 22, 2021

The most professional dealership in my 53 years of age I’ve ever dealt with. Unbelievable service, super educated people in their field. More

by Charles Atwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Phillips , Blake Kelly
Oct 28, 2021 -

Phillips Buick GMC responded

Charles your 5-Star review brought a smile to our faces. We appreciate your business and continued confidence in us. Thank you so much for taking the time to rate us and tell us how you feel about doing business with us.

October 22, 2021

Great buying experience of a new Buick SUV from Ronnie Ingram at Phillips Buick GMC! Could not be happier!! From the start to finish, Ronnie was very professional and courteous but more importantly, liste More

by TCDeemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Oct 28, 2021 -

Phillips Buick GMC responded

Thanks for the kind words for Ronnie and letting us know how you felt about doing business with Phillips Buick GMC. Your great 5-Star review makes our day. Easy and enjoyable experiences are what we shoot for and it works out very well when we get to serve customers like you. Thank you for your business and we look forward to seeing you again.

October 22, 2021

I already wrote a great review for Phillips and a still feel it was a great place to buy a car and Randy was a excellent salesperson and helped with with our many questions on our car. Chick was instrumen More

by kathychanel9758
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick, randy lee
Oct 26, 2021 -

Phillips Buick GMC responded

Kathy, it is not surprising you came in just to "look" and ended up with a car you loved. After over 35 years in the car business, Randy still enjoys the excitement people feel when he helps them find the car for them. It's easier when you are helping someone who can still get excited about a new car and has not lost the ability to dream a little. You put those kind of people together and the whole sales process becomes fun. Thank you so much for the 5 Star review and all of the kind words for Randy and Chick. It means so much to them and is appreciated by us. Thank you for allowing us to serve you and we look forward to supporting your ownership during all the miles ahead.

Oct 27, 2021 -

kathychanel9758 responded

It was pleasure to tell everyone how great Phillips Buick GMC truly is to me!

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