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Phillips Buick GMC

Fruitland Park, FL

4.6
2,578 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,578 reviews

October 13, 2021

Very professional and friendly. We felt our questions were answered honestly. Thanks for helping us choose our second vehicle. More

by RANDYSTRZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
Oct 15, 2021 -

Phillips Buick GMC responded

We very much aim to have a friendly environment with knowledgeable and honest staff; thank you for acknowledging this. Your continued business at Phillips Buick GMC is so appreciated and we'll look forward to seeing you again down the road.

October 13, 2021

I got my car from there and now my daughter got her car from there and as always ken "buzz" is the best..goes above and gives excellent customer service..we will be back..if you need a car or truck Ken is More

by marlajordan94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 15, 2021 -

Phillips Buick GMC responded

We're so happy to hear this...generations of families choose Phillips Buick GMC! Customer service will always be one of our team's highest priorities and it's great to hear how much you've enjoyed your experiences with Buzz. We'll see you again down the road!

October 12, 2021

Daniel Wertz is the best sales person in this dealership. He is courteous, efficient and ready to assist immediately upon your request. Have known Daniel for many years and recommend him to all my friends. More

by Storming e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
Oct 13, 2021 -

Phillips Buick GMC responded

The best compliment you can give is a recommendation, so we thank you for sharing yours. We'll be sure to let Dan know about this awesome review; he's an asset to Phillips Buick GMC and the many customers, like you, that he's helped over the years. Come back and see us soon!

October 12, 2021

Horrible dealership to take your car for service. My truck has been there for 4 months going to 5. I was dealing with Jim Berlin, service advisor. There was no communications between the dealership and More

by Bazilefamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin, keith manager
Oct 12, 2021 -

Phillips Buick GMC responded

Mr. Bazile, Your vehicle was brought to us for service at the end of May. We proceeded to evaluate the vehicle, which required 26 different parts to be ordered, many of which are on national backorder due to the current events going on in the world. The final parts needed were received around the 3rd week of August after the backordered parts were released from General Motors. The repair job is approximately a 2 - 3 week repair job, due to the nature of the repair needed. The vehicle was completed and ready for pickup on September 16th. Unfortunately, General Motors does not cover the cost of rental vehicles once the repair is completed. Per your conversation with the service manager Keith Free on September 16th, he explained to you that he is currently working with General Motors to see if they can give some assistance on the cost of the rental vehicle which occurred after the date the vehicle was ready for pick up. We appreciate you giving us an opportunity to assist you and we understand the inconvenience the backordered parts may have caused.

October 12, 2021

Phillips Buick is the place to visit when looking for a vehicle. I have seen Daniel Wertz for every vehicle I’ve bought. He takes care of you right from the start and will see you through even after you’ve More

by Alexandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Alexandra, this review just made our day! We love hearing that Dan took care of you through every step of your vehicle purchase. Thank you for the recommendation and your continued loyalty to Phillips Buick GMC!

October 12, 2021

I have been a life long customer of Daniel and he always manages to impress me more than the last time! He is so knowledgeable and kind; he listens to you, educates you on the options available, and never p More

by Tinathevillages53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to post this stellar review. We are thrilled to hear that Dan continues to provide you with the pressure-free and knowledgeable service you've come to trust. Customers like you are the reason we love our community so much!

October 12, 2021

Great dealership, have bought several cars from Daniel Wertz in the past 20+ years. Hope to be buying again soon. More

by tinacavender
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Wow...a customer for over 20 years?! Outstanding! We're happy to have provided you with such a high level of customer service with each visit. Thank you for acknowledging Dan and for your continued trust in Phillips Buick GMC.

October 12, 2021

I’ve always had an amazing experience with this dealership! Daniel Wertz is very personable and made me feel comfortable throughout the entire process of purchasing my vehicle. More

by HavocofMusashi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of your car purchase, and Dan seems to have hit that mark. We wish you many happy memories in your new vehicle!

October 12, 2021

Nobody has called me back for my recall on my car. It's been 3 weeks or more More

by car.iwin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember . It's been to long
October 12, 2021

Dan is an honest and trustworthy salesman. He is very loyal and stands behind his word. I recommend him whenever anyone asks who is my vehicle salesman. More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to recognize Dan. We pride ourselves on our honest and knowledgeable staff members at Phillips Buick GMC, and it shows! Your business and recommendation mean so much to us and we're happy to have earned it.

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