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Phillips Buick GMC

Fruitland Park, FL

4.6
2,553 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,553 reviews

October 07, 2021

Problem was resolved satisfactorily but communication was non existent. I had to call them every time I More

by Dquigley43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

October 07, 2021

Originally did not have the part for the repair. Ordered it and certified that the repair was covered under the extended warranty. More

by flalb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Oct 13, 2021 -

Phillips Buick GMC responded

We appreciate your recommendation. We're happy we were able to get the part needed to complete your repairs. Thank you for trusting Phillips Buick GMC with your vehicle.

October 07, 2021

Scott did an awesome job assisting me with getting a new vehicle. Very communicative and very helpful More

by Manny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Manny, thank you for trusting us with your recent vehicle purchase. We're glad to hear that Scott took care of you every step of the way!

October 07, 2021

Car was exactly as advertised and Ken was amazing! Grandson loved his 16th birthday present and will definitely be back in 2 years for granddaughter’s present. More

by Lisa E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for this memorable occasion! Buzz and the rest of our team look forward to working with you again in the future.

October 07, 2021

Buzz was one of the best salesmen I have ever been associated with. Great Job ! More

by Bubbamills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for the positive feedback and recommendation! We are so happy to hear Buzz took such good care of you during your recent visit! We look forward to helping you again in the future.

Oct 13, 2021 -

Bubbamills responded

My email is bubbamills@aol.com

October 07, 2021

Not good. Since they couldn't or wouldn't figure out my transmission problems the just said that was the way it was designed. More

by XYZMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bonner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Phillips Buick GMC responded

We are very sorry to hear that you didn't get the assistance needed at your last visit. We would like to take another look and get this resolved for you, so if you could please give our Service Director a call, we would be happy to get your transmission issues diagnosed.

October 07, 2021

Great service. Patient, professional, efficient, clean environment. Pleased with everything. I have no complaints. Would recommend to others. More

by kathyorr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross, randy lee, Chris Hoff
Oct 13, 2021 -

Phillips Buick GMC responded

You're making us blush with all these compliments! Thank you for taking the time to share your experience and give your recommendation. Please let us know if there are any auto needs we can assist you with in the future!

October 07, 2021

We had an excellent experience from the minute we walked into the showroom until we left with our new car. Mark Bonner made our experience very satisfying. More

by KATHYMATURI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

We're so glad Matt helped provide such an enjoyable car buying experience for you. Thank you so much for this excellent review and your kind recommendation of Phillips Buick GMC.

October 07, 2021

Very personable and went the extra step. Never made me feel pressured. Above and beyond More

by SUNRAY35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thanks for your glowing recommendation! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Our team looks forward to working with you in the future. Until then, safe travels!

October 07, 2021

They don't put pressure on you. They worked with me to find a deal. They got the new car ready in a timely fashion. More

by SHARRYSOLOMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

We are thrilled to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for your recommendation and your business. Take care!

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